COPYRIGHT © 2007 MERIT ENTERTAINMENT
FLDBLL52
Field Bulletin
PAGE 1 OF 1
Date: 11-26-07
Field
Bulletin
Issue:
Merit has discovered a supplier issue with some of the USB I/O cables
used in Aurora games. Some connector pins used by our supplier were
found to be out of tolerance. This could result in the connector making
improper or intermittent contact with the header on the motherboard.
Games affected:
Only some Aurora games manufactured before October 19th, 2007 are
affected. The first six digits of the game serial number represent the
date the game was built.
Symptoms:
Games with this intermittent connection would display the error
message, “Fatal Error, cannot access I/O board.” Other related
problems involving intermittent coin/bill credits, calibrate and setup
button functionality, joystick operation or security key error messages
could be experienced.
Solution:
Merit is offering a free replacement USB cable, which is easily installed
in the game. If your Aurora game is experiencing this issue and was
built prior to October 19
th, contact Merit Customer Service to receive your
USB cable (part number SB0536-01).
If you have any questions, please contact Merit Customer Service and Technical Support by phone at
215-826-1400 or 1-800-523-2760 or by E-mail: TechCenter@meritgames.com.