Rock-Star LX Document (21822707) — Megatouch Support & Repair

Reference document (21822707) for the Merit Rock-Star LX game; no extractable text was available to determine its specific subject.

Network Setup,

Jukebox Operation,

and

Operator Setup

Screens

AMI Entertainment Network, Inc.

U.S. and Canada call toll-free:

1-877-ROC-N-ROL

(1-877-762-6765)

Outside the U.S. and Canada, call:

(616) 243-3633

E-mail: support@amientertainment.net

www.amientertainment.net

Table of Contents

Section 1: Network ...................................................................................................... 1

Introduction ................................................................................................................. 1
Where to Install the Designated Line and Router ........................................................ 2

Internet Wiring.......................................................................................................... 2

Router 2

Router/Modem Power .................................................................................................. 2
The Wireless Router ..................................................................................................... 3
Programming the Wireless Router ............................................................................... 4

Introduction .............................................................................................................. 4

Description ............................................................................................................... 4

Procedure ................................................................................................................. 5

Dynamic IP – (Most cable modem users) .................................................................... 6

Comcast (formerly AT&T Broadband Internet) .................................................. 6

Cox and Time Warner Roadrunner ................................................................... 6

PPPoE ..................................................................................................................... 7

Static IP .................................................................................................................... 8

Section 2: Using the Jukebox ...................................................................................... 9

Introduction ................................................................................................................. 9
Operating the Jukebox ............................................................................................... 10

Attract Loop ............................................................................................................ 10

Getting Started ........................................................................................................ 10

Paying to Use the System ........................................................................................ 10

Using the System ........................................................................................................ 10

AMI Entertainment Network Connection.................................................................... 10

Making a Selection .................................................................................................. 10

Section 3: Operator Screens ...................................................................................... 13

Introduction ............................................................................................................... 13
Service Screens Flowchart.......................................................................................... 14
1.0

Service Mode – Main Screen ............................................................................ 16

1.1

System Setup ............................................................................................... 17

1.2

Cash Management ........................................................................................ 18

1.3

Media Lockouts ............................................................................................ 19

1.4

Playback Management .................................................................................. 20

1.5

Hardware Setup ........................................................................................... 21

1.6

Reports ........................................................................................................ 22

1.7

Diagnostics .................................................................................................. 23

1.8

Quick Schedules ........................................................................................... 24

1.9

Money Collection .......................................................................................... 25

2.0

System Setup ................................................................................................... 26

2.1

Basic Setup .................................................................................................. 26

2.2

User Interface .............................................................................................. 27

2.3

Messages ..................................................................................................... 28

2.4

Security ....................................................................................................... 29

2.5

Enable/Extend Features ................................................................................ 30

2.6

Advanced Administration .............................................................................. 31

2.6.3 Load Software ................................................................................. 32

2.6.4 Do Not Disturb ................................................................................. 33

2.6.5 Automatic Reboot ............................................................................ 34

2.6.6 Configure Server – Broadband .......................................................... 35

2.6.7 Local Music Configuration ................................................................. 36

3.0

Cash Management ........................................................................................... 37

3.1

Collection Settings ........................................................................................ 37

3.1.1 Using the Collection Settings Options ................................................ 38

3.2

Credit Management ...................................................................................... 40

3.3

Song Pricing ................................................................................................. 41

3.4

Free Play ..................................................................................................... 42

4.0

Media Lockouts ................................................................................................ 43

4.1

Explicit Lyrics ............................................................................................... 43

4.2

Genre Lockouts ............................................................................................ 44

4.3

Song Lockouts .............................................................................................. 45

4.4

Album Lockouts ............................................................................................ 46

4.5

Artist Lockouts ............................................................................................. 47

5.0

Playback Management .................................................................................... 48

5.1

Queue Management ..................................................................................... 48

5.2

Playlist Management ..................................................................................... 49

5.3

Autoplay ...................................................................................................... 50

5.4

Background Music ........................................................................................ 51

5.5

Auxiliary Audio ............................................................................................. 52

6.0

Hardware Setup ............................................................................................... 53

6.1

Touch Screen Setup ..................................................................................... 53

6.2

Money Meter ................................................................................................ 54

6.3

Equalizer Setup ............................................................................................ 55

6.4

Volume Presets ............................................................................................ 56

6.5

IR Remote Setup .......................................................................................... 57

6.6

VCU Setup ................................................................................................... 58

6.7

Paging Microphone Setup ............................................................................. 59

6.8

Router Setup ................................................................................................ 60

6.9

Audio Modes ................................................................................................ 61

7.0

Reports ............................................................................................................. 63

7.1

Cash & Usage Report .................................................................................... 63

7.2

Music Popularity Report ................................................................................ 64

7.3

Collections Report ........................................................................................ 65

7.4

Music Loader Report ..................................................................................... 66

7.5

Genre Classification Report ........................................................................... 67

8.0

Diagnostics ....................................................................................................... 68

8.1

System Information ...................................................................................... 68

8.2

Hardware Information .................................................................................. 69

8.3

Event/Error Logs .......................................................................................... 70

8.4

Network Information .................................................................................... 71

8.5

Credit Device Tests ....................................................................................... 72

8.6

Audio/Video Tests ........................................................................................ 73

8.7

Input/Output Tests ....................................................................................... 74

8.8

Health Status ............................................................................................... 75

Section 4: Dial-Up Jukebox Management ................................................................... 77

Introduction ............................................................................................................... 77
Managing Your Dial-Up Jukebox ................................................................................ 78
Adding Albums Via Download and USB Thumb Drive ................................................ 78
Saving Music from the E-Mail to Your USB Thumb Drive ........................................... 78
Loading Music on the Jukebox ................................................................................... 78

Section 5: Out of Service Error Recovery ................................................................... 79

Introduction ............................................................................................................... 79
Out of Service ............................................................................................................. 80

21822707

Introduction

In order to bring the AMI Entertainment Network to each location, an Internet
connection must be installed at each location. The software will allow either

Broadband or Dial-Up connections.

Prior to jukebox installation, the operator will need to coordinate with the target

establishment to select an optimum location for the line, and to place an order

with the Internet provider that services that area.

Note:

If you are using a dial-up connection, you will need a modem kit for your

jukebox. Contact your local distributor for information on dial-up connectivity

kits for Digital Jukeboxes.

Section 1: Network

Section 1 – Network

21822707

Where to Install the Designated Line and Router

With any Internet installation, additional equipment will have to be installed in the location. For a cable or DSL

installation there will be a cable or DSL modem. For a satellite installation there will be a satellite receiver. This

equipment should be placed in a secure area at the site. Preferably the modem/receiver would NOT be installed

inside the jukebox.

Internet Wiring
The Internet line can be installed in any of the following:

• an indoor telephone or utility closet (preferably on the same floor as the Jukebox)

• closet or office where other sound equipment is located

• behind the bar

• next to a utility switch box in a back room

DO NOT install the line:

• behind the old jukebox or behind any wall-mounted jukebox

• in a place where it is extremely difficult to route or replace a cable

• in a high-traffic area where the Internet cable could be accidentally or maliciously disconnected

Router
In order to make the installation process as easy and smooth as possible for the Operator, a router is included

with your jukebox. Rowe’s full digital jukeboxes are shipped with a D-Link wireless router.
The router can be relocated:

• next to the designated line

• next to other sound equipment in a closet, office, or behind the bar (avoid area where liquids might be

spilled!)

• any location close to and between the Jukebox and the Internet connection

DO NOT install the router:

• where customers have access to it

• in an area where electronic components could be damaged

• far from and/or with physical obstacles between it and the jukebox (on another floor, through doorways

with closed doors, etc.)

Router/Modem Power
Each AMI-powered jukebox is equipped with a special power outlet designed to supply 120VAC for the router and

your modem. The outlet is controlled by the computer core assembly so that in the event the Internet
connection is lost, it can automatically cycle the power off and back on in an effort to allow those devices to re-

establish the Internet connection.

This outlet should be used to supply the router and, if possible, the modem itself. This provides the maximum

flexibility and capability with respect to keeping your jukebox on-line at all times.

If you decide to power the site’s cable/DSL modem via this outlet, you will need a Liberator or Y-Power cord to

create an additional power outlet. To make such a connection, disconnect the routers power supply from its

factory position, plug the Liberator cord into the outlet and then connect the router and cable/DSL modem power

cords into the 2 newly-created outlets.

Section 1 – Network

21822707

The Wireless Router

Introduction
The D-Link Router supplied with your jukebox provides two major functions. It is the connecting hub for the

network in the location and it distributes the Internet from the modem to the jukebox and other devices. The

connections between the router and the jukebox and other broadband equipment will be the same for all types of
Internet technology.

The D-Link router also includes wireless capability. A wireless configuration has been preset into the router

before it was installed in the jukebox. The preset configuration will allow a Megatouch countertop game machine

to find and connect to the Internet without any configuration changes to the D-Link router.

Front of D-Link Router

1. Power Light – A solid light indicates connection to the power supply.

2. Status Light – A blinking light indicates the router is ready

3. WAN Light – A solid light indicates connection on the WAN port (connection to the Internet). This LED blinks

during data transmission.

4. WLAN Light – A solid light indicates the wireless segment is ready. This LED blinks during wireless data

transmission.

5. Local Network Lights (LAN ports 1-4) – A solid light indicates a connection to an Ethernet-enabled device (the

jukebox). The LED flickers when the corresponding port is sending or receiving data.

Back of D-Link Router

1. Wireless

Antenna

2. Local Network Ports (1-4) – LAN port sockets (CAT5 Ethernet RJ-45 Cable). Connect the jukebox to one of

these ports.

3. WAN port – This is where you will connect the Ethernet cable from the cable or DSL modem.

4. Power Input – Connect one end of the included power adapter into the power port and the other end into a

power outlet.

5. Hardware Reset – Used to restore the router to the D-Link factory default settings.

(Note: Resetting the router will erase the preset AMI configuration. At that point Megatouch countertop
games will no longer connect automatically.)

Section 1 – Network

21822707

Programming the Wireless Router

Introduction
The broadband installer should have left a document describing specific information required to connect to the

Internet Service Provider (ISP). This document may have included a User Name and Password and/or several IP

addresses. An IP address is a number used to identify an address on the Internet. This information will be used

to program the router.

The software in the jukebox provides access to the router setup screens so a laptop or other computer is not

required for setting up the router.

Router Setup Screen

Description
Be sure the broadband equipment and the router are powered up and the proper status LEDs on all equipment

are lit. Power up the jukebox. The first time you turn on the jukebox with a new hard drive, you will see the

Local Music Configuration screen and be prompted to choose one of the available lists. See the “Local Music

Configuration” section for more information. After selecting a local music configuration, the User Interface will

appear. Open the jukebox and press the SERVICE button on the computer core to enter the Service Mode.
Touch the Hardware Setup button and then touch Router Setup. The screen should look like the figure

above. If you get a LOGIN screen, touch the text box next to User Name, type in “admin” and then touch the

Log In button (leave the Password field blank). If you get a “Page Not Found” error screen, see section 5 of

your service manual for troubleshooting suggestions.

To change a value in the router, first touch the text box on the router setup view that is to be changed. This sets

the focus to that text box. Touch keys on the keyboard displayed at the bottom of the screen to enter new data.

Note

For security purposes, several of the router configuration pages have been disabled including the Setup Wizard

and the HELP page. Full access to all router configuration pages is still available by using a laptop computer or
other computer device. If the router is configured using a different computer and the Administrator password or

the default IP address of the router is changed, you will no longer be able to use the jukebox software to access

and program the router.

Section 1 – Network

21822707

Procedure
Generally, all router setup can be done from just one router setup screen. Scroll down the initial router

configuration screen and touch the “Manual Configure” button to display the Internet Connection page.

Router Setup Screen

Chances are your configuration will be one of the three primary router setup configurations, Static IP, Dynamic

IP, and PPPoE. Your specific type of configuration will require different information, all of which your Internet

installer should have left at the venue after installing the line.

Touch the arrow to the right of the “My Internet Connection is:” text box to display a list of choices. Touch the
type of configuration you need for your location.

Note: There are many different Internet providers and not all required set up information has been presented

here. Please refer to your provider’s installation documents to determine the proper router setup for your

installation.

Section 1 – Network

21822707

Dynamic IP – (Most cable modem users)

Dynamic IP Address Router Setup Screen

Note: The jukebox screen will only show a small portion of the router setup screen. To see the bottom portion

of the screen, use the scroll bar on the right side of the screen.

Comcast (formerly AT&T Broadband Internet)
Look over your Internet paperwork for the “Adapter Address” or “MAC Address” and copy it down. If you do not

find it, go back to the Main Menu on the jukebox and touch Diagnostics and then touch System Information.

Look for the MAC Address and copy down the number. The MAC Address will be six two-digit numbers where the

digits can be 0-9 and A-F.

After you have the address, go back to the Router Setup screen, choose Dynamic IP. Then find “MAC Address”.

Touch the first box for the first two-digit number. Type in the first two digits then touch the next box to type in

the next two digits. When all six pairs of numbers for the MAC Address have been entered, touch the “Save

Settings” button.

Cox and Time Warner Roadrunner
Look on your Time Warner paperwork or call them to find out what the “Domain Name” (Host Name) is. After

you have the Domain Name, go to the Router Setup screen and choose Dynamic IP then find “Host Name”.

Touch the text box then type in the Domain Name from your paperwork. Touch the “Save Settings” button.

Time Warner Note: A select few Time Warner register the MAC Address. If this is so, do the following: Go back

to the Jukebox Main Menu screen, choose Diagnostics then choose System Information. Look for the MAC

Address and copy down the number. The MAC Address will be six two-digit numbers where the digits can be 0-9

and A-F. After you have the MAC Address, go back to the Router Setup screen and find “MAC Address”. Touch

the first box for the first two-digit number. Type in the first two digits and then touch the next box to type in the

next two digits. When all six pairs of numbers for the MAC Address have been entered, touch the “Save Settings”
button.

Section 1 – Network

21822707

PPPoE

PPPoE Router Setup Screen

Ameritech

Bell South

Earthlink

PacBell
SBC

Verizon East (formerly Bell Atlantic)

Look on your Internet provider paperwork or call them to find out what the “User Name” and “Password” is.

After you have the User Name and Password, go to the Router Setup screen and select the PPPoE from the drop

down list. Touch the box next to User Name and type in the User Name. Touch the box next to Password and
type in the password. Touch the box next to Retype Password and type in the password again. Touch the “Save

Settings” button and you are ready to go!

Section 1 – Network

21822707

Static IP

Static IP Router Setup Screen

Look on your Internet provider paperwork or call them to find out what the “IP Address” and “Subnet Mask” is.

They may also require you to enter other numbers as shown on this configuration screen. After you have this

information, go to the Router Setup screen and select Static IP from the drop down list. Touch the box next to IP
Address and type in the IP Address. Touch each box and enter the information as received from your broadband

provider. Touch the “Save Settings” button and you are ready to go!

Note: There are many different Internet providers and not all required set up information has been presented

here. Please refer to your provider’s installation documents to determine the proper router setup for your

installation.

21822707

Introduction

The following is a reference guide for the operator to navigate the User Interface

(UI) on the jukebox. It is important that the operator feels comfortable with all

of the UI features. First, the operator needs to know how to answer questions

about how to use the jukebox. Second, the operator needs to know what a

normal UI looks like in order to troubleshoot and understand when specific

features are available or not.

Section 2: Using the Jukebox

Section 2 – Using the Jukebox

21822707

Operating the Jukebox

Use this reference guide to navigate the jukebox.

Attract Loop

This moving image file may consist of advertisements, promotions, and graphic images; and appears when no

one has touched the touch screen for a few minutes. Simply touch the screen to begin using the system. The

attract loop will automatically disappear.

Getting Started

Touch any part of the screen to begin viewing music selections.

Paying to Use the System

The jukebox pricing appears on the screen. Insert bills into the bill acceptor or coins into the coin slot to receive

credits. Total credits are based on money inserted. Credits will appear in the lower left corner of the screen.
Credits will not accumulate until the amount of money inserted reaches one of the pricing levels displayed in the

Pricing list.

Using the System

AMI Entertainment Network Connection

There will be periods of time where the jukebox cannot connect to the AMI Entertainment Network. This may be

due to outages of the location’s Internet connection, maintenance outages of the AMI Entertainment servers or

some other reason. Even though the jukebox is not connected to the AMI Entertainment Network, music can still

be selected and played.

If the connection to the AMI Entertainment Network is down for whatever reason, the User Interface will display

a faded color ring around the “ami” logo in the upper-left side of the screen.

Making a Selection
The jukebox software supports multiple templates and skins. A template is the actual layout of the images and

control buttons on the User Interface (UI). A skin is a variation in color and control shape for a specific template.

From time to time a software update will contain a new template and/or skin. The new template may provide

new features, changed or enhanced features, and may add or remove some control buttons.

Section 2 – Using the Jukebox

21822707

Customers have five ways to find and select music to play on the User Interface. The five options are available
on the left side of the User Interface and each is described in detail below. The first screen that appears after

leaving the attract loop is the Top 40 Screen.

The Top 40 Page displays the best-selling or

most-frequently played music.

The first screen displays the top 40 artists and

songs on that particular jukebox. From this
screen, customers can browse through the

most popular music by Artist, Genre, or Song.

To browse through the top 40 artists or top 40

songs, use the arrow(s) at the bottom of that

particular column. The center column allows

customers to select the categories of all of the
top 40 music on that jukebox, all of the top 40

music on the AMI music network, or search

the top 40 music by a specific genre. Touch a

song to play it, or touch an artist to display

their Artist Page.

The Artist Page displays all of the available

albums and songs for a particular artist.
From this screen, customers can choose to

browse the artist’s available songs in order of

popularity (from most to least popular), in

alphabetical order, or by album. The available
albums are shown in the left column. To view

the available songs on each album, touch one

of the albums and the album’s songs will be

displayed to the right. Use the arrows below

the album list or below the song list to view
more of the albums/songs (if applicable).
The Artist Page also gives customers the

option to play all of their credits on the songs

that are currently displayed by touching the

“Play All Credits” button. This option can be

selected while “All Songs by Popularity”, “All
Songs by Alphabetical”, or any individual

album is displayed on the screen.

Section 2 – Using the Jukebox

21822707

The AMI Spotlight Page features albums

hand-picked by the AMI music librarian. Touch

an album cover to see the songs, use the

arrows to scroll left and right through the list.

The Custom Mixes Page contains special

music mixes of artists, albums, or songs. Touch

an album cover to see the songs, use the
arrows to scroll left and right through the list.

The 1-Credit Plays Page allows

customers to browse through all

of the albums containing songs
costing only one credit. The

albums are shown in alphabetical

order by artist. Touch a letter on

the alphabet selector bar to jump

to that part of the list, or use the

arrows to the left and right to
scroll through albums. Touch an

album to see the available songs.

The results of the search will be displayed by

artist, album, and song. Use the arrows at the

bottom of each column to scroll through the

results. If an Artist from the list is selected,

that artist’s page will display; if an album is
selected, the album will be displayed along

with the choice to view All Songs By This

Artist; if a song is selected, the customer will

be given the option to play the song.

The Search Page allows customers to search

for specific Artists, Albums, or Songs. With

more than 650,000 songs to choose from,

finding the music you want to listen to can take

time. In an effort to help customers quickly find

what they want, the Search Page allows a single
search to look through all artists, albums, and

songs at once. Touch “Search” to display a

keyboard allowing customers to type in any

artist, album, or song title.

21822707

Introduction

The service mode consists of over 50 operator screens. Pressing the “SERVICE”

button on the Rowelink controller displays the Service Mode Main Menu Screen.

Touch the screen to navigate between screens, choose programming options,
and enter data. All settings are preset at the factory. Once you make a change

and touch the Save button, your changes will be saved.

Section 3: Operator Screens

Section 3 – Operator Screens

21822707

/ÆExplicit Lyrics
/ÆGenre Lockouts
/ÆSong Lockouts
/ÆAlbum Lockouts
/ÆArtist Lockouts

Genre Lockouts

/ÆQueue Management
/ÆPlaylist Management
/ÆAutoplay
/ÆBackground Music
/ÆAuxiliary Audio

Playback Management

System Setup

Cash Management

Media Lockouts

Playback Management

Hardware Setup

Reports

Diagnostics

Quick Schedules

Language
Help
Exit Service Mode
Shutdown Jukebox
Æ

Money Collection

- Current, Last, Cumulative
- Collect Money

Money Collection

Service Mode

Search For Artists

Allow Blocked Artists

Search For Albums

Allow Blocked Albums

Artist Lockouts

Song Lockouts

Album Lockouts

Search For Songs

Allow Blocked Songs

Allow All Genres

Block Genres/Select Genres

Block Genres on a Schedule
Æ

Add New Schedule

Enable/Disable Autoplay

/ÆSelect Music From

Enable on a Schedule

/ÆAdd New Schedule

Background Music
Disable Background Music
Enable on a Schedule
Æ

Add New Schedule

Select Music From

Enable/Disable Auxiliary Audio
Set Auxiliary Delay
Enable on a Schedule
Æ

Add New Schedule

Auxiliary Audio

/ÆCreate New Playlist
/ÆEdit/Delete Playlists

Autoplay

Set Queue Options
Enable/Disable Auto Restore
Enable/Disable Shuffle

Normal Plays

Enable/Disable Shuffle

Free Plays

Clear Play Queue

Playlist Management

Queue Management

Media Lockouts

/ÆBasic Setup
/ÆUser Interface
/ÆMessages
/ÆSecurity
/ÆEnable/Ext. Features
/Æ Advanced Admin.

System Setup

/ÆCollection Settings
/ÆCredit Management
/ÆSong Pricing
/ÆFree Play

Cash Management

Set Pricing
Enable Auto Restore Money
Set Music On Demand Credits
Enable/Set My Song First Price
Set Coin/Bill Values
Set Credit Card Values

Explicit Lyrics

Block/Allow Explicit Lyrics

Allow on a Schedule

Add New Schedule

Enable/Disable Free Play

/ÆEdit/Delete Schedule
/ÆAdd New Schedule

Free Play

Song Pricing

Add/Clear Credits

Enable Auto Restore Credits
Enable Remote Credits
Enable/Set Credit Pool

Credit Management

Set Collection Options

Collection Settings

Advanced Administration

Enable/Extend Features

Enable/Extend Code

Set Jukebox Name
Set Time Zone
Sync Time
Set Auto Restore Time
Collection Settings Shortcut

Messages

User Interface
Select Template
Select Skin
Enable Show Song Suggestions
Enable On-Screen Languages
Enable Basic Navigation
Set Default Screen Language
Set Patron UI Timeout
Set Service Mode Timeout
Configure Belt Settings

List of Messages

/ÆAdd New Message
/ÆEdit/Delete Message

Basic Setup

Playlist Name

/ÆSearch For Songs

Edit Playlist

Set Server URL
Set Agent Name
Broadband

-Test Connection

Dial Up

   -Set Connection Time/Day
   -Get/Set Phone Number
   -Set Phone Number Prefix
   -Connect

Configure Server

Enable
Set Time
Set Day

Install/Refresh List

Do Not Disturb

Automatic Reboot

Enable
Set Time
Set Day

Load Software

Message Title
Start/End Dates

/ÆAdd New Schedule
/ÆEdit/Delete Schedule

Edit Message

Set Codewords

Security

Load Drivers

/ÆLoad Software
/ÆDo Not Disturb
/ÆAutomatic Reboot
/ÆConfigure Server
/ÆLocal Music Configuration

Restore Factory Defaults

Service Screens Flowchart
V3.1.X – U.S. Configuration

Section 3 – Operator Screens

21822707

Input Gain Settings (ss only)
Output Gain Settings (ss only)
Set Default Volumes
Enable/Disable Reset Volumes on powerup

Monitor
-Purity, Convergence, Color

Audio Test Track
-Off, Single, Continuous

Audio Mode
-Set Input Select
-Set Output Muting
-Enable/Disable Auto Volume
Auxiliary Audio Mode
-Set Input Select
-Set Output Muting
-Enable/Disable Auto Volume
Standby Mode
-Set Input Select
-Set Output Muting
-Enable/Disable Auto Volume Control

/ÆMessages
/ÆExplicit Lyrics
/ÆGenre Lockouts
/ÆFree Play
/ÆAutoplay
/ÆBackground Music
/ÆAuxiliary Audio

Quick Schedules

/ÆSystem Information
/ÆHardware Information
/ÆEvent/Error Logs
/ÆNetwork Information
/ÆCredit Device Tests
/ÆAudio/Video Tests
/ÆInput/Output Tests
/ÆHealth Status

Diagnostics

- Genre Play Count and Percentage

Shortcut to Message Screen

Shortcut to Explicit Lyrics Screen

Shortcut to Genre Lockouts Screen

Shortcut to Free Play Screen

Shortcut to Autoplay Screen

Shortcut to Background Music Screen

Shortcut to Auxiliary Audio Screen

- Album/Song Loader Report

Music Loader Report

Genre Classification Report

Input/Output Tests

Health Status

- Voltages
- Temperatures
- Cooling Fan RPM

- Rowe Controller
- Output Tests
- VCU
- IR Remote

Audio/Video Tests

(ss) indicates Studio Sound

and Rock-Ola

/ÆCash & Usage Report
/ÆMusic Popularity Report
/ÆCollections Report
/ÆMusic Loader Report
/ÆGenre Classification Report

/ÆTouch Screen Setup
/ÆMoney Meter
/ÆEqualizer Setup (ss)
/ÆVolume Presets (ss)
/ÆIR Remote Setup
/ÆVCU Setup (ss)
/ÆPaging Mic Setup (ss)
/ÆRouter Setup
/ÆAudio Modes (ss)

Reports

Hardware Setup

List of all recorded collections
- Date/Time
- Bills/Coins/Credit/Selector Share Info

Cash & Usage Report

Collections Report

- Album/Song Popularity Report

Music Popularity Report

Summary of activity for
Cash, Credits, Plays, and Features

Router Setup Wizard

Router Setup

Audio Modes

Set Routing
Set Channel Volume

Paging Mic Setup

IR Remote Setup

VCU Setup

Volume Links

Enable Volume Control
Channels
Enable Feature Control

Enable/Disable Add Credits
Enable/Disable Autoplay Override
Enable/Disable Pause
-Set Pause Time
Enable/Disable Reject
Enable/Disable Reject All

Set Equalizers/Channel

Touch Screen Setup

Money Meter

Equalizer Setup

Volume Presets

Screen Refresh Rate
Calibrate Touch Screen

Credit Device Tests

- Coins
- Bills
- Credit Cards

Jukebox Name

Memory Usage
Hard Drive ID
Hard Drive Free Space
Software Version
OS Version
MAC Address

Track Catalog Version
Group Name
Local Date
Local Time
Server URL
Agent Name

Configuration
Rowelink Controller Summary
- Rowelink devices detected,
and firmware version

Event/Error Logs

Network Information

LAN (Gateway)
-Ping Test/Trace Route

WAN (Server)
-Ping Test/Trace Route

IP Configuration

Event Log
Error Log

Hardware Information

System Information

Set Money Meter Divisor
Enable Money Meter for Credit Cards

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1.0 Service Mode – Main Screen

This is the Service Mode – Main Menu screen.
There are 6 general categories of service mode
functions, and a shortcut to all the schedules that
can be set up in other service mode screens.
Touch any of the 6 general category buttons and a
list of options will appear in the options box. Once
you select a general category, that category button
highlights and displays the available options in the
options box. Touch any option in the options box
to go to that screen.

Touch Language to display and choose one of the available language translations for the Service Mode screens.

Touch Help to display help text for the screen. Help Screens are available throughout the Service Mode Screens.

Touch Money Collection to go directly to the Money Collection screen.

Touch Exit Service Mode to return to the User Mode.

Touch Shutdown Jukebox to shutdown the software, the computer operating system, and the computer core assembly.
A pop-up confirmation box is displayed when Shutdown Jukebox is selected in order to avoid inadvertent exits.

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1.1 System Setup

Touch System Setup to access screens that allow
you to configure basic jukebox settings.

Basic Setup – Provides the ability to enter a Jukebox Name, change the Time Zone, and set the Auto Restore time.

User Interface – Presents several User Interface templates and color choices, enables/disables song suggestions,
enables/disables language selection for users, set the default language, and set timers and options for service and UI screens.
For jukeboxes with 32” LCDs, there is also a Belt Settings tab to set up what will be displayed on the midsection of the screen.

Messages – Allows programming and scheduling of marquee messages.

Security – Sets security passwords and enables/disables security access for the jukebox.

Enable/Extend Features – Provides a method to add, remove, or extend special features.

Advanced Administration – Provides access to music and software loading, Do Not Disturb settings, Automatic Reboot
settings, server configuration, the ability to restore factory defaults for all jukebox settings, and the ability to configure local
music selections.

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1.2 Cash Management

Touch Cash Management to access screens that
allow you to change collection settings, credit
setup, song pricing, and free play settings.

Collection Settings – Allows you to set up operator and location split percentages, and to set collection options.

Credit Management – Allows you to manually add/delete credits, enable Remote Credits, and enable and set a daily Credit
Pool.

Song Pricing – Provides the ability to configure coin, bill, and credit card values, set special song pricing, and set the price of
credit.

Free Play – Turns Free Play Mode on/off and sets the Free Play Schedule.

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1.3 Media Lockouts

Touch Media Lockouts to access screens that
allow you to lockout explicit lyrics, genres, songs,
albums, and artists.

Explicit Lyrics – Locks out songs with explicit lyrics either overall or allow them by schedule.

Genre Lockouts – Locks out music genres either overall or allow them by schedule.

Song Lockouts –Locks out of specific songs.

Album Lockouts – Locks out specific albums.

Artist Lockouts – Locks out specific artists.

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1.4 Playback Management

Touch Playback Management to access screens
that allow you to configure play queue settings,
create playlists and enable/disable Background
Music, Autoplay, and Auxiliary Audio modes.

Queue Management – Sets the play delay, play limit, consecutive artist limit, and automatically restore or clear the play
queue.

Playlist Management – Allows you to create song Playlists.

Autoplay– Allows you to turn Autoplay mode on/off, set up a custom Autoplay schedule, and choose the genres or Playlists
available for Autoplay.

Background Music – Disables or enables Background Music play on a specific schedule.

Auxiliary Audio– Allows you to enable/disable Auxiliary Music, or to control when auxiliary music is allowed.

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1.5 Hardware Setup

Touch Hardware Setup to access screens that
allow you to set up various internal hardware (e.g.
touch screen, remote controls, router) as well as
Studio Sound and Rock-Ola preamplifier
components.

Touch Screen Setup – Sets the screen refresh rate, and allows you to calibrate the touch screen.

Money Meter – Sets the Money Meter divisor, and sets whether credit card revenue is added to the meter.

Equalizer Setup (Studio Sound, Rock-Ola) – Sets the 5-band equalizer for all four speaker channels.

Volume Presets (Studio Sound, Rock-Ola) – Sets normal play, Autoplay/Background Music, and Auxiliary Audio volume
levels, and provides the option to reset the volume levels on powerup.

IR Remote Setup – Enables/disables IR remote control functions.

VCU Setup (optional wired remote control for Studio Sound, Rock-Ola) – Configures VCU settings, amplifier channel links,
and remote control functions.

Paging Mic Setup (Studio Sound, Rock-Ola) – Provides microphone volume and routing options.

Router Setup –Accesses the router configuration screens.

Audio Modes (Studio Sound, Rock-Ola) – Allows selective routing and muting of input and output sources based on the state
of the jukebox.

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1.6 Reports

Touch Reports to view screens that display
various reports (e.g. cash, music, collections).

Cash & Usage Report – Displays a summary of coins, bills, credits, and play information for selected time periods.

Music Popularity Report – Allows you to view both album and song popularity information.

Collections Report – Displays collection summary information for selected time periods.

Music Loader Report – Allows you to view detailed information about music recently added to the jukebox.

Genre Classification Report – Displays the categories (genres) of music played on the jukebox.

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1.7 Diagnostics

Touch Diagnostics to access screens providing
information about internal devices and the status of
the jukebox.

System Information – Shows jukebox hard drive, software, and server setup information.

Hardware Information – Displays the status and version of various hardware components.

Event/Error Logs – Allows you to view a software activity Event Log, and view/clear the hardware Error Log.

Network Information – Displays IP configuration data, and provides network connection tests.

Credit Device Tests – Provides a screen for testing bill, coin, and credit card devices.

Audio/Video Tests – Provides tools for testing and adjusting audio and video devices.

Input/Output Tests – Provides a screen for testing input and output circuits and the IR remote control.

Health Status – Displays the health status of power supplies along with CPU and cabinet temperatures.

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1.8 Quick Schedules

Touch Quick Schedules for a shortcut to
schedules that appear in other areas of the Service
Mode.

Messages – Displays the schedule for programming marquee messages.

Explicit Lyrics – Allows you to completely block songs with explicit lyrics or allow them only at certain times.

Genre Lockouts – Allows you to completely block certain music genres or allow them only at certain times.

Free Play – Displays the schedule for programming Free Play.

Autoplay – Displays the schedule for programming Autoplay.

Background Music – Enables/disables and allows the scheduling for Background Music.

Auxiliary Audio – Enables/disables and allows the scheduling for Auxiliary Audio.

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1.9 Money Collection

The Money Collection screen shows the amount
of money from the current collection period, the
last collection period, and the cumulative total

for

this hard drive. The “Cumulative Total” column

can be disabled so it will not be displayed (see
Cash Management –> Collection Settings to
enable/disable this option).

Collections work in the following manner:

1. The AMI Entertainment share is automatically deducted.

2. Any Off-the-Top amount is deducted after the AMI share is taken, or off the gross deposits (see Cash

Management –> Collection Settings screen to configure this setting).

3. The Operator Share and Location Share are calculated on the remaining Net Collections.

Note: the “Off the Top” phrase can be changed to any phrase you would like to use. See the Cash Management –>
Collection Settings screen to change the words that are displayed on this screen.

The AMI Entertainment share cannot be set locally. It is sent to the jukebox from the AMI servers. However, Off-the-Top and
Operator Share amounts may be programmed by the Operator. See the Cash Management –> Collection Settings screen for
information on how to change these settings.

Touch Collect Money to perform a collection. The numbers in the Current Period column are copied to the Last Period
column and added to the Cumulative Total. The Current Period column is then cleared.

To return to the Service Mode – Main Menu, touch the Back button.

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2.0 System Setup
2.1 Basic Setup

The jukebox name can be changed using the Basic
Setup screen.  This will allow you to quickly locate
and manage your jukebox on the AMI Web site.

Touch the text box under Jukebox Name to display a keyboard. Use the keyboard to change the jukebox name.  Touch
Update on the keyboard to set the new name into the text box, or Cancel to close the keyboard without changing the name.

Touch the arrow button to the right of the Time Zone text box for a drop-down menu. Use the scroll bar to scroll through
the list, and touch your time zone to select it. Touch Sync Time to synchronize the system’s time with the server.

To set the Auto Restore time, touch the text box to pop up a keypad used to set the time in hours. If the jukebox is off for
less than the entered time, it will continue to play the songs that were left in the queue when the jukebox was turned off.
Select a number between 1 and 10 by touching it. After entering the time, touch Update on the keypad.

Note: Auto restore affects more than just the play queue. It can also affect credits, money, and volume as well, if
their check boxes are enabled.
The “Auto Restore Play Queue” check box is located on the Playback Management ->Queue Management screen.
The “Auto Restore Credits” check box is located on the Cash Management -> Credit Management screen
The “Auto Restore Money” check box is located on the Cash Management -> Song Pricing screen
The “Reset volumes on powerup” check box is located on the Hardware Setup -> Volume Presets screen.

In older versions of software, collection settings were also found on this screen. They have now been moved to Cash
Management –> Collection Settings; however, for ease of use, there is a Collection Settings button to take you directly to
the new location. For detailed Collection Settings information, see Cash Management –> Collection Settings.

Touch the Save button to save your changes and return to the Service Mode – Main Menu Screen.
Touch the Cancel button to undo your changes and exit the screen.

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2.2 User Interface

The User Interface screen is used to change the
look and functionality of the User Interface, i.e. the
screens that customers use to select and play
music (also referred to as the Selection Screen).

The settings found in the Look And Feel tab
change the appearance of the User Interface. The
Template changes the layout, while the Skin
changes the color scheme. Touch the arrow button
to the right of the Template and Skin text boxes to
display a drop-down menu containing choices for
each. Touch an option to select it.

Touch the box in front of the each of the UI
Options to turn the option on or off. (

“On” is

represented by a check mark in the box.)
• Show Song Suggestions – This option

enables/disables the display of suggested
songs for customers on the User Interface.

• On-Screen Languages Enabled – This option allows customers to change the language of the text on the User

Interface. With this option enabled, customers can change the language by touching the Help button on the User
Interface, and then touching the flag representing the desired language.

• Basic Navigation – When enabled, this option limits the navigation by showing only the Search and 1-Credit Plays. This

feature should only be used sparingly as the full navigation has a higher revenue return.

The Default Screen Language sets the default language of the User Interface. Touch the arrow button to the right of the
option to display a drop-down menu of languages. Touch a language to select it.

The Timers tab allows you to set the Patron UI and Service Mode Timeouts. The Patron UI

Timeout determines the UI

reset time, which is the number of seconds between the last touch on the UI and the start of the attract clips.

The Service Mode Timeout determines the time the jukebox will remain in the Service Mode, since the last

screen touch, before automatically switching back to the User Interface.

The Belt Settings tab (available on jukeboxes with 32” LCDs only) allows you to
choose display options for the midsection of the monitor (between the video attract
loop and the jukebox UI). Touch the box in front of the each option to turn the option
on or off. (

“On” is represented by a check mark in the box.) Select multiple options if

you wish the jukebox to cycle through each of the options.

Display New Albums displays a random newly-added album.
Display Spotlight Albums displays a random album from the AMI Spotlight category.
The Consecutive Display Items sets the number of albums which will show before
switching to another belt feature.

Flickr Settings: This feature allows you to upload your own photos to the Flickr Web site and have the jukebox display your
images in a slide show format. This can be used to display pictures of staff, leagues, contest winners, sponsored teams, etc.
Follow instructions on the site (www.flickr.com) and create a “photo set” for a slide show.
User Name is the user name you have selected to use for your Flickr account.
Set Name is the name you chose on Flickr for the particular Flickr photo set (group of photos) you want to display.

NOTE: You must enter The User and Set Names. The boxes next to the User and Set names will display a green check if those

Flickr accounts exist or a red X if they can’t be found. If an X appears, make sure you have entered the names correctly.

Slideshow Title is the title that will display on the jukebox before your slide show
begins.
Slideshow Subtitle is the subtitle that will display on the jukebox under your Title.

(Locations and operators are responsible for setting up and managing their own Flickr

account and photos at www.flickr.com. Advertising of any kind is not permitted.)

Touch the Save button to save your changes and return to the Service Mode – Main Menu Screen.
Touch the Cancel button to undo your changes and exit the screen.

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2.3 Messages

The Message screen allows you to write a scrolling
message which will periodically run across the top
of the User Interface (Selection Screen).

To add a message, touch Add New Message at
the bottom of the screen.

Touch the text box next to
“Message” and use the keyboard
that pops up to type your message.
When finished, touch Update on the
keyboard. To cancel and exit the
keyboard without saving, touch
Cancel.

To select the start and end dates for your message, touch the fields next to Start Date and End
Date. Select your dates by touching that day on the calendar pop-up box that appears.

To schedule when the message will scroll on the screen, touch Add New
Schedule at the bottom of the Edit Message screen. You can create multiple
schedules, if desired, allowing you to set up individual settings for different
days of the week, and/or multiple start/stop times per day. Touch the circle
either next to All Day (to have the message scroll all day), or Timespan (to
select a start and end time).  If you select Timespan, touch the box next to
Start and use the + and – symbols above the time to change the time as
desired. Then touch the circle next to AM or PM, and then touch Update.
After setting the start time, touch the box next to End and follow the same
steps to set the end time.  Select which days you want the message to
appear by touching the box next to the corresponding day. This will place a
check in the box. To remove the check and disable the day, touch the check
again. When finished, touch Update.

To add new schedules for the message, touch Add New Schedule and complete the same steps above. If you are finished
scheduling the message, touch Save to return to the Messages screen.  From the Messages screen, you can edit (Edit) or
delete (Del) existing messages, and add new messages (Add New Message).

Touch Save to exit the Messages screen and return to the Service Mode – Main Menu Screen, or Cancel to delete all of your
changes and exit the screen.

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2.4 Security

Use  this  screen  to  turn  security  on  or  off.    When
the  Security Enabled check box shows a check
mark, security is turned “on” and passwords are
required to access Service Mode Screens.

There are three levels of security available for the Service Mode.  Level 3 provides the most access, allowing both read and
write access to all Service Mode Screens. The security level must be set to Level 3 to change any of the security level
passwords. Touch the text box next to the Level 1, 2, or 3 Codeword box to change the password. Use the keyboard pop-
up to edit the password. Touch Update on the keyboard to save the new password into the text box. Selecting Cancel will
close the keyboard

without changing the password.

Level 3: Complete read and write access to all service mode screens

Level 2: Complete read and limited write access to some service mode functions

Level 1: Complete read and no write access to all but a few service mode screens

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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2.5 Enable/Extend Features

The Enable/Extend Features screen is used to
enter specific codes provided by AMI Entertainment
to change, enable, and extend special features
available for the jukebox.

This screen’s primary uses are to enter hard drive trigger codes that allow new hard drives to connect to AMI Entertainment’s
servers, and to enter feature codes that extend the time a jukebox can be operated without connection to the servers. This
screen will also indicate how many days the jukebox has left before it will go out of service for failure to connect to the
servers. Contact an AMI Entertainment Customer Service representative for appropriate feature codes.

Note: A feature code is only valid on the day it is generated. When a code is accepted, a text message will appear indicating
you’ve entered a valid code. If it’s not accepted, it will indicate that you’ve entered an invalid code.

To return to the Service Mode – Main Menu, touch the Back button

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2.6 Advanced Administration

Advanced Administration is a sub-menu page
with access and software loading functions, as well
as server configuration and software update
settings. Touch any one of the five choices to go
to that Service Mode Screen.

Load Software – Allows an operator to load software updates using a portable USB device or a CD-ROM drive (if your
jukebox has a CD-ROM drive).

Do Not Disturb – Sets specific times when the jukebox will NOT be interrupted by software updates.

Automatic Reboot – Sets a specific time when the jukebox will automatically reboot.

Configure Server – Provides the ability to configure the jukebox to connect to a music server. It also allows you to test the
connection to the server. If your jukebox is equipped with a modem and configured for a dial-up connection, this screen will
also allow you to enter dial-up settings and select a local dial-up phone number.

Local Music Configuration – Provides the ability to configure the local albums on the jukebox.

Touch Restore Factory Defaults to revert all jukebox settings to their factory default state.

To return to the Service Mode – Main Menu, touch the Back button.

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2.6.3 Load Software

The Load Software screen provides access to
load a new version of software from a USB thumb
drive or a CD-ROM (if your jukebox has a CD-ROM
drive). It also provides access to load drivers
(though driver installation should only be
performed on the recommendation of customer
service).

For USB thumb drive installation: Connect your
thumb drive to one of the USB ports on the
computer core assembly, or to the USB adapter
cable (if provided).

For CD-ROM installation: Load the CD into the CD-
ROM drive.

If no files are detected, the screen at the right will
appear. Touch Refresh List to update the list.

When a disc or USB thumb drive containing
software installers is inserted into the jukebox, the
installers (named full-update[XX].cab) will appear
on this screen. The files can then be installed from
this screen by touching the Install button next to
the file you wish to install.

Note: The jukebox will display all filenames that
are installable. This does not imply that all files
listed are actual software updates. Ensure the file
you are trying to install is an actual software
update file.

If you want to install drivers, touch the Drivers tab
at the top of the Load Software screen. Because
driver installation can negatively affect the jukebox
software, only install drivers on the advice of
customer service.

To return to the Advanced Administration page, touch the Back button.
Touch the Back button on the Advanced Administration page to return to the Service Mode – Main Menu.

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2.6.4 Do Not Disturb

The Do Not Disturb screen is designed to
minimize interruptions to the jukebox during
normally busy times.

The jukebox is subject to periodic software updates. Although these updates are very infrequent (maybe once every two or
three months), when they do occur, the Selection Screen is temporarily unavailable to the customer. To minimize this kind of
interruption, specific times can be set aside where the jukebox will not initiate these actions.

The schedule can be customized to block up to 14 hours per day. The jukebox will then be allowed to perform its required
processes during the remaining 10 hours.

Up to two separate blocks of Do Not Disturb time can be enabled per day. To enable either the Lunch or the Night Schedule,
touch the boxes next to Lunch Schedule or Night Schedule to put a check in the box.

Touch the text boxes next to Start and End to bring up a pop-up box where you can make
changes using the + and – symbols above and below the time. Select either AM or PM by
touching the circle next to the one you want. After making changes to the time, touch Update to
enable your changes, or Cancel if you wish to undo your changes.

Next, touch the boxes to put a check next to the days of the week you want to apply these
settings to. If there are any days you do not want included, make sure the box next to the day is
unchecked.

Touch the Save button to save your changes and return to the Advanced Administration page.
Touch the Cancel button to undo your changes and exit the screen.

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2.6.5 Automatic Reboot

The Automatic Reboot option allows an operator
to configure a specific time when the jukebox will
automatically reboot.

The option allows you to select a once daily reboot at a specific time, or a once weekly reboot on a specific day at a specific
time. If the jukebox is powered down on a nightly basis, there is no need to schedule an automatic reboot. However, if the
jukebox is powered on all of the time, a once-a-week reboot is recommended.

To enable the automatic reboot, ensure that the check box next to “Automatically Reboot At ___” is checked. If the check
box is unchecked, the option will be disabled and the jukebox will not automatically reboot.

Touch the time text box and use the + and – symbols above the time to set the time of day for the
reboot to occur. Then touch the circle next to AM or PM, and touch Update to save your changes.

Select the days you want your settings to apply to by touching the box next to the corresponding day.
Selected days will have a check in the box next to the day. To remove the check, touch the check
again. When finished, touch Update.

Touch the Save button to save your changes and return to the Advanced Administration page.
Touch the Cancel button to undo your changes and exit the screen.

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2.6.6  Configure Server – Broadband

The  Configure Server – Broadband screen
provides settings for server connection parameters
on broadband-connected jukeboxes.

If the jukebox has a modem installed, a choice of either Broadband or Dial-Up Server Connection type is displayed. If a
modem is not installed, the Dial-Up button will not be displayed. See the next page for a description of dial-up configuration
options.

Enter server settings by touching the text box for Server URL and Agent Name separately. A keyboard pops up to enter the
proper data for each field as it is selected. Touch Update on the keyboard to set the new text into the text box, or Cancel to
close the keyboard without changing anything.

Next, touch the Test Connection button to perform a quick test confirming the jukebox can connect to AMI’s server
(“Server Found”), and authenticate a connection with AMI’s server (“Connected”). If the connection is successful, you will
see “Yes” next to “Server Found” and “Connected”. If the connection fails, you will see “No”. If the connection fails, check
the settings on the Network Information screen (Diagnostics –> Network Information).  This screen will allow you to check
the IP Configuration and run LAN and WAN tests.

Touch the Save button to save your changes.
Touch the Cancel button to undo your changes and exit the screen.

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2.6.7  Local Music Configuration

The  Local Music Configuration screen allows
you to change the Local Albums (1-Credit Plays) for
the jukebox. The first time you turn on a jukebox
with a new hard drive, this screen will appear,
prompting a local music selection.

This page contains a list of the available Local Music Configurations that can be installed on this jukebox. At the top of the list
is the set of Current Local Albums that can be viewed and compared to any of the other lists. Below that, the default AMI lists
are displayed, followed by any lists saved in the past.

Touch the View button to display a dialog box listing all of the albums in the selected list. Some albums may appear grayed
out; this means that some or all of the songs in the album are not currently stored on this jukebox. If a list with grayed
albums is installed, the grayed albums will start being downloaded to the jukebox within 24 hours (as long as the jukebox is
connected). If the jukebox becomes disconnected, any songs not yet downloaded will be unavailable to patrons.

Touch the Install button to display a dialog box prompting you to install the selected list and save the currently local albums
to a new list.  To install the selected list, touch the Install button at the bottom of the dialog  box.    To  save  the  list  of
currently local albums, touch the Yes button; you may also select a name for the new list.

Touch the Delete button to display a dialog box confirming whether to delete the selected list. The Delete button is only
available for user saved lists.

Touch the Save button to save your changes.
Touch the Cancel button to undo your changes and exit the screen.

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3.0 Cash Management
3.1 Collection Settings

The Collection Settings screen allows the
operator to configure the display of the Money
Collection screen to suit individual situations.

To set the Operator Percent of the cash box collection, touch the text box for a pop-up numeric keypad. Touch Clear to
clear the current value, then enter a new value and touch Update. The Operator gets this share on the Money Collection
screen, and the Location receives the remaining share, after all other charges. (

See the previous Money Collection page for a

description of how the money collection event is handled, and how these settings affect that collection.)

The Off-the-Top amount can be set to either a fixed amount over a specific time period, or as a percentage of the collection.

• To set a fixed amount, touch the circle next to $____ per______. Touch the text box next to the $ field and a

keypad will pop up. Touch the Clear button to clear the current value, enter the new value, and then touch
Update. Touch the arrow after “per” for a drop-down menu allowing you to select from the options of Day, Week,
or Year.

• To set a percentage, touch the circle next to ______ %. Touch the text box next to the % field and a keypad will

pop up. Touch the Clear button to delete the current value, then enter the new value and touch Update. This will
be the percentage used for each collection.

The phrase “Off The Top” can also be changed. Touch the text box for a pop-up keyboard. Use the Clear button to clear the
current text. Change the text using the keyboard and touch Update to save it.

Checking the Hide Cumulative Totals Column option will cause this column to be hidden on the Money Collection screen.

Combine Off the Top with AMI Allowance – When enabled, amounts deducted for AMI Allowance and Off the Top are
combined into one amount and displayed as an “Off the Top” amount.

Hide Selector Values – When enabled, the collection screen will not show or include revenue for jukebox music selections
made from Remote Selectors (countertop game machines).

Apply Off The Top To Gross – When enabled, the “Off-The-Top” percentage is calculated based on gross cashbox (Total
Deposits). When disabled, the “Off-The-Top” percentage will be calculated from the net cashbox (gross less AMI allowance).

For a detailed view of how these settings affect the display of the Money Collection screen, see the next page.

Touch the Save button to save your changes.
Touch the Cancel button to undo your changes and exit the screen.

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3.1.1 Using the Collection Settings Options

The following images show how the Money Collection screen display changes based on setting the options as shown to the
left and below the screens.

Combine Off the Top
with AMI Allowance

Disabled

Hide Selector Values

Enabled

Programmable Off the
Top phrase

Default

Off the Top percent

Operator percent

Off The Top from Gross Disabled

Off The Top from Gross Enabled

Combine Off the Top
with AMI Allowance

Enabled

Hide Selector Values

Disabled

Programmable Off the
Top phrase

Default

Off the Top percent

Operator percent

Off The Top from Gross Disabled

Off The Top from Gross Enabled

Combine Off the Top
with AMI Allowance

Enabled

Hide Selector Values

Enabled

Programmable Off the
Top phrase

Default

Off the Top percent

Operator percent

Off The Top from Gross Disabled

Off The Top from Gross Enabled

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Combine Off the Top
with AMI Allowance

Enabled

Hide Selector Values

Disabled

Programmable Off the
Top phrase

Replaced
with “Music
Fees”

Off the Top percent

Operator percent

Off The Top from Gross Disabled

Off The Top from Gross Enabled

Combine Off the Top
with AMI Allowance

Disabled

Note: When the Off the Top amount is
used, the calculated amount is always
deducted from the Gross total.
Additionally, the number of days in the
collection period is shown as “Collect
Days”.

In this example $10 per Week is
prorated over an 11 day period as
follows:

$10 per Week / 7 days = $1.428 per
day

$1.428 per day x 11 days = $15.71

Hide Selector Values

Disabled

Programmable Off the
Top phrase

Default

Off the Top amount

$10 per
Week

Operator percent

Off The Top amount always from Gross

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3.2 Credit Management

The  Credit Management screen provides access
to add or clear credits, enable/disable the auto-
restoration of credits, enable/disable remote
credits, and enable/set the credit pool.

The credits value can be changed by touching the text box under Credits. A numeric keypad will pop
up. Touch Clear to clear the current value, and then use the keypad to set the value from 0 to 999.
To save your changes, touch Update on the keypad.

Auto Restore Credits is enabled by default and shows a check mark in the box. This will allow the
jukebox  to  retain  any  remaining  credits  when  it  is  turned  off.    Touch  the  box  to  remove  the  check
mark and turn this option “off”.

Remote Credits gives the location access to free credits that are accessible via the VCU and/or the
IR Remote Control. Touch the check box next to Enable Remote Credits to allow this feature.

Note: The IR Remote Setup screen (Hardware Setup –> IR Remote Setup) and the VCU
Setup Screen (Hardware Setup –> VCU Setup –> VCU tabs 1-4) both contain a check box
to Add Credits. If those are not also checked, credits cannot be added from the IR
Remote and/or VCU even if the Enable Remote Credits box is checked on this page.

There are two modes for Remote Credits, unlimited and Credit Pool. In unlimited mode, there are
no limits on the number of free credits that can be granted. In the Credit Pool mode, free credits
are limited to a specified number of credits which can be granted at three different times during the
day. Each day credit pool amounts are refreshed and unused credit pool credits are not carried over to the next time period.

• To set unlimited free credits, ensure there is a check mark in the check box next to Enable Remote Credits and

the check box under Enable Credit Pool is unchecked. Touch either check box to turn the check marks on and off.

• To use the Credit Pool, ensure there is a check mark in both the Enable Remote Credits check box and the

Enable Credit Pool check box. Touch the text box after “Grant” for the pop-up numeric keypad that allows you to
set the credit pool value for each of the three free credit periods. To disable one or two of the free credit periods,
enter 0 on the keypad. Touch the time text box and use the pop-up key pad to set the times of the day when the
free credit(s) will be made available. Unused credits are not carried over to the next time period.

Touch the Save button to save your changes.
Touch the Cancel button to undo your changes and exit the screen.

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3.3 Song Pricing

The Song Pricing screen allows you to set coin,
bill, and credit card values; pricing/credits per level;
and Music On Demand and My Song First premium
feature pricing.

Touch the arrow button to the right of Pricing for a drop-down box of specific pricing options. Touch any one of the listed
options to select.

The Coin/Bill Values table sets the number of coin and bill denominations the jukebox accepts. Touch either text box for
Coin Count and Bill Count separately to enter the number using the pop-up numeric keypad. Then fill in each non-grayed
out text box using the same method. Enter the necessary values for each coin and bill. Ensure that programmed coin values
match the coin switch input used for that coin value. Coin values are not necessarily in order from lowest to highest. The
values should be entered in cents (e.g. enter “25” for 25¢, enter “100” for $1.00).

Auto Restore Money is enabled by default and shows a check mark in the box. This will allow the jukebox to retain any
remaining money when it is turned off. To disable the function, simply touch the box to remove the check mark.

Music On Demand sets the additional credits required for music downloaded from the server. Touch the text box for the

pop-up numeric keypad to change the value.

My Song First has two settings to address – activation and cost. Touch the check box next to Enabled to add/remove the
check mark to turn the feature on or off. Touch the text box next to Additional Credits for the pop-up numeric keypad that
allows you to set the number of additional credits required for this feature.

Credit Card Values are the purchase options presented to a customer when a credit card is swiped through the credit card
reader. The values are displayed in cents (e.g. “500” for $5.00, enter “1000” for $10.00). The values with the check next to
them will be presented to the customer. To disable one of the values, touch the check to make it disappear.

Touch the Save button to save your changes.
Touch the Cancel button to undo your changes and exit the screen.

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3.4 Free Play

The Free Play screen provides the option to turn
free play on or off, and gives access to a schedule
for setting when it’s offered on the User Interface
(Selection Screen).

To turn Free Play “off”, touch the circle next to Disable Free Play so that the empty circle is filled.

To turn Free Play “on”, touch the button to the left of Enable Free Play on a Schedule. Then touch Add New Schedule
for a pop-up schedule that allows you to set specific days and times for free play. You can create multiple schedules, if
desired, allowing you to set up individual settings for different days of the week, or multiple start/stop times per day.

Touch the circle next to All Day (to turn Free Play on all day), or Timespan
(to select a start and end time for Free Play). If you select Timespan, you
can set up different schedules for different days of
the week, and/or set multiple start/stop times per
day. Touch the box next to Start and use the + and
– symbols above the time to change the time as
desired. Touch the circle next to AM or PM to select
one and then touch Update to save your changes.
After setting the start time, touch the box next to
End and complete the same steps to set the end
time.

Select the days you want your settings to apply to by touching the box

next to the corresponding day. When finished, touch Update.

To set up different start/stop times in one day, or different schedules for different days of the week, touch Add New
Schedule again and repeat the steps above.

You can edit or delete existing schedules by touching the Edit or Del button next to the schedule.

Note: The Free Play feature is not free. Your invoice will reflect a per hour charge for each hour the jukebox was in Free Play
mode during the billing period.

Touch the Save button to save your changes.
Touch the Cancel button to undo your changes and exit the screen.

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4.0 Media Lockouts
4.1 Explicit Lyrics

The Explicit Lyrics screen blocks or allows music
that contains explicit or objectionable lyrics.

Block Explicit Lyrics – This option completely blocks songs with explicit lyrics. When the button is selected (filled with
color), all songs containing explicit lyrics are unavailable.

Allow Explicit Lyrics – This option allows music that contains explicit lyrics. When the button is selected (filled with color),
songs with explicit lyrics songs are available.

Allow Explicit Lyrics on a Schedule – This option allows music with explicit lyrics to only play during certain times. When
this button is selected (filled with color), the option to add a new schedule becomes available.

Touch the Add New Schedule button to access a separate screen to set up customized explicit lyrics schedules.

Touch the circle next to All Day (to allow explicit lyrics all day), or
Timespan (to select a timeframe when explicit lyrics will be allowed).  If
you select Timespan, you can set up different schedules for different days of
the week, and/or multiple start/stop times per day.  Touch the box next to
Start and use the + and – symbols above the time
to change the time as desired. Touch the circle next
to AM or PM to select one and then touch Update
to save your changes.   After setting the start time,
touch the box next to End and complete the same
steps to set the end time.  Select which days you
want the message to appear by touching the box
next to the corresponding day to enable a check in
the box. To remove the check and disable the day, touch the check again.
When finished, touch Update.

To set up different start/stop times in one day, or different schedules for different days of the week, touch Add New
Schedule again and repeat the steps above.
You can edit or delete existing schedules by touching the Edit or Del button next to the schedule.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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4.2 Genre Lockouts

The  Genre Lockouts screen allows you to block
specific music genres (categories).

Allow All Genres – When the button is selected (filled with color), all music genres are
available.

Block Genres ____  –  This  option  allows  you  to  select  which  genres  are  always  blocked.
Touch the circle next to “Block Genres” to select it (it is selected when it is filled with color).
Touch the text box next to “Block Genres” for a pop-up list of categories to choose from.
Touch any category name to select it (selected categories will be highlighted). Use the scroll
bar to view all genres and touch additional categories to be blocked. To deselect a genre,
touch a highlighted category name and the highlighting  will  turn  off.    When  you  are  finished
selecting genres, touch Update.

Allow Local Music – When this box is checked, it will allow local music in the blocked genre to
still appear.

Block Genres on a Schedule – This option allows you to block specific genres during certain times. When this button is
selected (highlighted) the “Add New Schedule” button becomes available at the bottom of the screen. Touch Add New
Schedule to access a separate screen to set up a customized category blocking schedules.

Touch the text box next to Selected Genres to select which genres are
blocked. Touch any category name to select it (selected categories will be
highlighted). Use the scroll bar to view all genres and touch additional
categories to be blocked.

Touch the circle next to All Day (to block these genres all day), or
Timespan (to select a start and end time). If you select Timespan, you can
set up different schedules for different days of the week, and/or multiple
start/stop times per day. Touch the box next to
Start and use the + and – symbols above the time
to change the time as desired. Touch the circle next
to AM or PM to select one and then touch Update

to save your changes. After setting the start time, touch the box next to End and complete the same
steps to set the end time. Select which days you want the message to appear by touching the box
next to the corresponding day to enable a check in the box. To remove the check and disable the
day, touch the check again. When finished, touch Update.

To set up different start/stop times in one day, or different schedules for different days of the week, touch Add New
Schedule again and repeat the steps above.
You can edit or delete existing schedules by touching the Edit or Del button next to the schedule.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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4.3 Song Lockouts

The Song Lockouts screen allows you to block
specific songs from being played.

Touch Search For Songs at the bottom of the screen. This will
open a search page that allows you to enter song titles on the
keyboard. Once you start typing the title of a song, the search will
begin. Typing in the complete title will allow the search option to
function faster. When finished searching, the results will appear in
the upper section of the screen. If the search returns “No Results”,
you have either typed the title incorrectly, or the song does not exist
in the database.

Touch Select next to the song (or “songs” if there are multiple
songs) that you wish to block. Use the scroll bar to the right of the
listed songs to view all of the songs. If you have selected a song by
mistake, you will be able to remove it (allow it) once you close the
search window. When you are finished with that particular song
search, touch Close.

To add additional songs, touch Search For Songs and repeat the
steps again.

If you want to unblock any previously blocked songs, touch the Allow button next to the artist on the Song Lockouts screen.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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4.4 Album Lockouts

The  Album Lockouts screen allows you to block
specific albums.

Touch Search For Albums at the bottom of the screen.  This
will open a search page with a keyboard that allows you to
enter album titles. Once you start typing the title of an album,
the search will begin. Typing in the complete title will allow the
search option to function faster. When finished searching, the
results will appear in the upper section of the screen. If the
search returns “No Results”, either you have typed the title
incorrectly, or the album does not exist in the database.

Touch  Select next to the album (or albums if there are
multiple albums) that you wish to block. Use the scroll bar to
the right of the listed albums to view all of the albums. If you
have selected an album by mistake, you will be able to remove
it (allow it) once you close the search window. When you are
finished with that particular album search, touch Close.

To add additional albums, touch Search For Albums and
repeat the steps again.

If you want to unblock any previously blocked albums, touch the Allow button next to the artist on the Album Lockouts
screen.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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4.5 Artist Lockouts

The Artist Lockouts screen allows you to block
specific artists.

Touch Search For Artists at the bottom of the screen. This
will open a search page with a keyboard that allows you to
enter artist titles. Once you start typing the title of an artist,
the search will begin. Typing in the complete name will allow
the search option to function faster. When finished searching,
the results will appear in the upper section of the screen. If
the search returns “No Results”, either you have typed the title
incorrectly, or the artist does not exist in the database.

Touch Select next to the artist (or artists if there are multiple
artists) that you wish to block to select it. Use the scroll bar to
the right of the listed artists to scroll through the list. If you
have selected an artist by mistake, you will be able to remove it
(allow it) once you close the search window. When you are
finished with that particular artist search, touch Close.

To add additional artists, touch Search For Artists and repeat
the steps again.

If you want to unblock any previously blocked artists, touch the Allow button next to the artist on the Artist Lockouts screen.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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5.0 Playback Management
5.1 Queue Management

The Queue Management screen provides access
to restrictive options like artist track limit and
maximum song play limit. It also contains options
for saving and clearing songs in the play queue.

Queue Options

Play Delay – This option sets the delay between the end of one song and the start of the next song (in seconds).

Play Limit – This option sets the maximum length of time a song is allowed to play. After this time, the song will fade
out and cancel.

Consecutive Artist Limit – This option restricts how many of one artist’s songs can be played back to back. After the
specified number of songs are played back to back, another song from a different artist is chosen from the song queue
and played.

Touch the text box next to any of the Queue Options to for a pop-up keypad that allows you to set the
desired numerical value. Touch Clear to delete the current value and then use the keypad to enter
the new value. Touch Update on the keypad to save your changes or Cancel to undo your changes.

Auto Restore Play Queue – A check mark in this box means all songs in the play queue are saved
during any type of power interruption. When power is returned, queued songs will start to play again
in the correct order. However, the song that was playing at the time power was interrupted will be
cancelled.

Shuffle Normal Plays – With a check mark in this box, songs will play in random order, instead of
playing in the order that they were selected.

Shuffle Free Plays – With a check mark in this box, songs that are played in free play mode will play in random order
instead of playing in the order that they were selected.

Clear Play Queue – Touch this button to remove all songs currently waiting in the song queue. This does not delete any
songs, it just removes the songs from the play queue.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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5.2 Playlist

Management

Playlist Management allows you to create and
save custom Playlists that can be used by Autoplay
and Background Music modes.

Touch Create New Playlist at the bottom of the screen to create your own Playlist. The resulting Edit Playlist screen will
allow you to name your Playlist and add songs to it.

To name your Playlist, touch the text box next to Playlist Name for a pop-up keyboard. Use the keyboard to enter the name.

Touch Update on the keyboard to set the new name into the text box.

To add songs to your Playlist, touch Search For Songs at the
bottom of the Edit Playlist screen.  This will open a search page
with a keyboard that allows you to enter song titles.  Touch the
letters that make up the start of the song title.  When it is
finished searching, the results will appear in the upper section
of the screen.

Touch Select next to the song (or songs if there are multiple
songs that you wish to add) to highlight it. Use the scroll bar
to the right of the listed songs.  If you have selected a song by
mistake, touch it again to un-highlight it.  If the search returns
“No Results” you have either typed the title incorrectly, or the
song does not exist in the database. When you are finished
with that particular song search, touch Close.

To add additional songs, touch Search For Songs and repeat
the steps again.

If you want to delete any song selections you have in your Playlist at any time, touch the Del button next to the song on the
Edit Playlist screen. If necessary, use the scroll bars on this screen to view all of the songs in your Playlist.

Touch Save when you are finished editing your Playlist to return to the Playlist Management screen.

To create additional Playlists, repeat the above steps.

To view or edit an existing Playlist, touch Edit next to the Playlist’s name on Playlist Management screen.
To delete a Playlist, touch Del next to the Playlist’s name on Playlist Management screen.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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5.3 Autoplay

Autoplay allows the jukebox to automatically play
music when there is User Interface inactivity
(during times when there is no customer activity).
Autoplay will stop when a paid selection is made.
The  Autoplay screen provides options to turn
Autoplay on/off, set up a custom schedule, and
select what music can be played.

Disable Autoplay – When the button is selected
(filled with color) Autoplay is turned “off”.

Enable Autoplay every _ Mins – With this option
selected, you can choose the time interval for
Autoplay (the time of customer inactivity before
one song will play) and if desired, select what
music selection will play.

Touch the box next to “Mins”
for a pop-up numeric keypad.
Touch the Clear button on the
keypad to delete the current value, and then use the numbers on the
keypad to set the number of minutes of inactivity  that  must  occur
before Autoplay is activated.  This delay time has a

minimum setting of

15 minutes. After you have entered the time, touch Update on the
keypad.
If you want to limit the Autoplay music to a specific genre or Playlist,
touch the text box next to “Select Music From” for a pop-up selection

screen. Touch the Genres tab to select a specific genre, and then touch the genre to select
and highlight it. If you want to select from existing Playlists, touch the Playlists tab and
then touch any Playlist.

Enable Autoplay on a Schedule – This option lets you choose to create separate settings for each day and/or create a
specific timeframe for allowing Autoplay.

Touch the Enable Autoplay on a Schedule button and then touch Add New Schedule at the bottom of the screen.

Touch the box next to “Mins” for a pop-up numeric keypad. Touch the Clear button on the keypad to delete the current
value, and then use the numbers on the keypad to set the number of minutes of inactivity that must occur before Autoplay is
activated. This delay time has a

minimum setting of 15 minutes. After you have entered the time, touch Update on the

keypad. Touch the text box next to “Select Music From” for a drop-down menu of categories to choose from. Touch any
category name to select it. If you want to select from existing Playlists, touch the Playlists tab and then touch any Playlist.

Touch the circle next to either All Day (to turn Autoplay on all day), or
Timespan (to select a start and end time for Autoplay). If you select
Timespan, you can set up different schedules for
different days of the week, or multiple start/stop
times per day. Touch the box next to Start and use
the + and – symbols above the time to change the
time as desired. Then touch the circle next to AM or
PM to select one, and then touch Update to save
your changes. After setting the start time, touch the
box next to End and complete the same steps to set

the end time. Select the days you want your settings to apply to by touching the box next to the corresponding day. When
finished, touch Update.

To set up different start/stop times in one day, or different schedules for different days of the week, touch Add New
Schedule to set up a new schedule and repeat the steps above.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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5.4 Background

Music

The Background Music screen provides the
ability to turn on/off the Background Music option
(see Note below), set a custom schedule for day(s)
of the week with multiple start/stop times per day
(if desired), and select a category of music.
Background music is similar to Autoplay, except it
plays songs continuously until a paid selection is
made.

To disable Background Music, touch the circle to the left of Disable Background Music and it turns blue.

To turn Background Music “on”, touch the Enable Background Music on a Schedule button and then touch Add New
Schedule at the bottom of the screen. This will access a separate screen to set up a customized Autoplay schedule.

If you want to limit the music to a
specific genre or Playlist, touch the text
box next to “Select Music From” for a
pop-up selection screen. Touch the
Genres tab to select a specific genre,
and then touch the genre to select and
highlight it. If you want to select from
existing Playlists, touch the Playlists
tab and then touch any Playlist.

Touch the circle next to either All Day
(to turn Background Music on all day),

or Timespan (to select a start and end time). If you select Timespan, you can set up
different schedules for different days of the week, or multiple start/stop times per day.

Touch the box next to Start and use the + and – symbols above the time to change the time as
desired. Then touch the circle next to AM or PM, and then touch Update to save your changes.
After setting the start time, touch the box next to End and complete the same steps to set the end
time. Select the days you want your settings to apply to by touching the box next to the
corresponding day. Selected days will have a check in the box next to the day. To remove the check,
touch the check again. When finished, touch Update.

To set up different start/stop times in one day, or different schedules for different days of the week, touch Add New
Schedule again to set up a new schedule and repeat the steps above.

Note: The Background Music feature is not free. Your invoice will reflect a per hour charge for each hour the jukebox was in
Background Music mode during the billing period.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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5.5 Auxiliary

Audio

Auxiliary Audio allows other music sources (such as
a television audio feed) to be played through the
jukebox audio system. The Auxiliary Audio
screen provides the ability to turn on/off the
Auxiliary Audio option, set the delay time for the
audio to start, and set a custom schedule for day(s)
of the week with multiple start/stop times per day
(if desired).

To disable Auxiliary Audio, touch the circle to the left of Disable Auxiliary Audio Mode and it turns blue.

To enable it, touch the circle next to Enable Auxiliary Audio Mode and it will turn blue.

To set the amount of time that needs to pass before Auxiliary Audio will start, touch the text box next to “Aux Delay”. Touch
Clear on the pop-up numeric keypad to clear the current value. Use the keypad to enter the delay time in seconds, and then
touch Update.

To set up a schedule for Auxiliary Audio, touch the Enable Auxiliary Audio Mode on a Schedule button and then touch
Add New Schedule at the bottom of the screen. This will access a separate screen to set up a customized schedule.

Touch the circle next to either All Day (to allow Auxiliary Audio on all day), or
Timespan (to select a start and end time). If you select Timespan, you can
set up different schedules for different days of the week, or multiple start/stop
times per day. Touch the box next to Start and use
the + and – symbols above the time to change the
time as desired. Then touch the circle next to AM or
PM, and touch Update to save your changes. After
setting the start time, touch the box next to End and
complete the same steps to set the end time. Select
the days you want your settings to apply to by

touching the box next to the corresponding day. Selected days will have a check in the box next to
the day. To remove the check, touch the check again. When finished, touch Update.

To set up different start/stop times in one day, or different schedules for different days of the week, touch Add New
Schedule again to set up a new schedule and repeat the steps above.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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6.0  Hardware Setup
6.1  Touch Screen Setup

The Touch Screen Setup screen allows you to set
the refresh rate on the jukebox display and to
calibrate the touch screen.

The Screen Refresh Rate affects the video image on the monitor. This setting may need to be changed due to various
external conditions that can affect the operation and look of the video image. If the image exhibits video noise or a jittery
picture, changing the refresh rate may help improve it.

To change the refresh rate, touch the down arrow at the end of the Screen  Refresh Rate text box to display a list of
available settings. Touch one of the settings to change the refresh rate. The screen will immediately change to the selected
setting and a pop-up box will appear asking if you would like to keep the settings. Touch Yes to keep them, or No to revert
back to the previous setting. The screen will automatically revert back to the original setting if you don’t select either option.

Note: Some settings may not look any better, and some settings will not work very well at all. If the screen starts to tear and
you cannot see what is there, just leave it alone for 10 seconds and the screen will automatically return to the previous
setting.

Touch the Calibrate Touch Screen button to launch the touch screen
calibration tool. Make sure you are viewing the touch screen from the same
position a customer would view it during normal use.

1. Touch the center of the first target, holding your finger on the target

for approximately two seconds. When you release your finger,
another target will appear in a different corner.

2. Touch the center of the second target for two seconds and upon

release, the third target will appear.

3. Touch the center of the third target and hold it there for two

seconds.

4. After touching all three targets, a confirmation screen will appear.

Touch the screen in various places to make sure the cursor jumps to
your fingertips.

5. If the cursor follows your finger accurately, touch Yes. If it does not,

touch No and the calibration tool will restart.

To return to the Service Mode – Main Menu, touch the Back button.

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6.2 Money Meter

The Money Meter screen allows you to set a
divisor for the optional mechanical money counter
installed in the jukebox. The divisor is used to
determine when the mechanical money meter is
advanced and is based on the smallest monetary
unit.

For example: If the smallest monetary unit is set to a penny (if the divisor is set to 1), the money meter will advance one

hundred times for each dollar deposited. If the divisor is set to 100, the money meter will advance one time for each dollar
deposited.

Touch the text box under Money Meter Divisor to pop up a numeric keypad. Touch Clear to delete
the existing value, and then use the keypad to enter the desired divisor. Touch Update to save your
changes, or Cancel to return to the previous screen without saving.

If a check mark is in the check box next to Enable Money Meter for Credit Cards, the money
meter will record credit card revenue. If the check box is unchecked, credit card revenue is not
recorded on the money meter.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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6.3 Equalizer Setup

The Equalizer Setup screen provides access to
setup sound equalizers for all four channels of a
Rowe AV Controller, a Rowe 4-Channel Preamplifier
or a Rock-Ola Digital Sybersonic preamplifier.

(This screen is only available on a jukebox
equipped with a Rowe Studio Sound, a Rowe 4-
channel preamplifier, or a Rock-Ola Digital
Sybersonic preamplifier.)

Touch and drag a slider up and down to adjust the equalizer setting for any frequency band on a channel. The sound output
of the amplifier is adjusted as the slide control is moved. Change all frequencies independently and adjust for the best sound.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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6.4 Volume Presets

The Volume Presets screen allows you to set up
input and output sound levels in a Rowe AV
Controller or a Rowe 4-channel preamplifier, and to
set the default volumes for Normal,
Autoplay/Background, and Auxiliary Audio music.
This screen also allows you to select to whether the
volumes are reset when the jukebox is turned on.

Touch the text box next to each volume option for a pop-up a numeric keypad. Touch Clear on the
keypad to delete the current value, and then use the keypad to change the setting to the desired
value. When finished, touch Update to save it, or Cancel to return to the default value.

Note: The Input Gain and Output Gain sections of this screen are not available in jukeboxes with a
Rock-Ola Digital Sybersonic preamplifier, and will not be displayed on this screen.

Input Gain – There are 4 audio inputs to the Studio Sound AV Controller and the 4-channel
preamplifier. The jukebox input from the computer core assembly is connected to the Sound Card
input. The “Inputs” values are preset at the factory. However, if there is excessive clipping or
distortion in the audio, adjusting this value down may improve the sound quality.

Output Gain – There are 4 output channels on the Studio Sound AV Controller and the 4-channel preamplifier. The output
settings are tied to channel pairs as shown, Ch1 and Ch2, or Ch3 and Ch4. These values are set at the factory for
optimum performance. However, these values may be changed to improve sound quality.

Default Volumes – This section controls the volume settings when the jukebox powers up. If a check is in the Reset
volumes on powerup check box, then the volume settings for normal play, Autoplay, Background Music, and Auxiliary Audio
will be reset to these predetermined levels. However, the jukebox must be turned off for the period of time set on Queue
Management screen. The same time setting used for clearing the play queue is used to reset the volume levels. By default
this time is set to 4 hours.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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6.5 IR Remote Setup

The IR Remote Setup screen allows you control
what functions are enabled or disabled on the IR
remote control.

IR Features – Any of the following features are enabled from the remote control if the check box next to the feature is
checked. When unchecked, the feature cannot be accessed using a remote.

Add Credits allows the location to add free credits to the jukebox using the “Future” button on the IR remote control.

Note: The Credit Management screen (Cash Management –> Credit Management) and the VCU Setup screen
(Hardware Setup –> VCU Setup –> VCU tabs 1-4) both contain a check box to Enable Remote Credits/Add
Credits respectively. If those are not also checked, credits cannot be added from the IR Remote and/or VCU even if
the Add Credits box is checked on this page. The Credit Pool can also be configured on the Credit Management
screen to limit the number of free credits available from the IR Remote and VCUs.

Autoplay Override allows the location to turn any programmed Autoplay mode on/off.

Pause allows the location to pause song playback on the jukebox. To set a maximum number of minutes the jukebox will
stay in pause mode before it automatically resumes play, touch the Mins text box. Touch Clear on the pop-up keypad to
delete the current value, and then select a number between 1 and 60 by touching it. After entering the new time, touch
Update on the keypad.

Reject allows the location to reject (cancel) the song that is currently playing using the remote control.

Reject All allows the location to reject (cancel) both the current song and all songs waiting in the current play queue by
holding the REJECT button for five seconds.

Input Select allows the location to select the sound input on a jukebox equipped with Rowe Studio Sound or a Rowe 4-
channel preamplifier. This option is not available on Rock-Ola jukeboxes equipped with a Digital Sybersonic preamplifier.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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6.6 VCU Setup

The VCU Setup (VCU) screen allows you to set up
volume linking options, volume control options and
feature control options for a Volume Control Unit
(VCU). The VCU is a wired remote control that can
be used with a Rowe Studio Sound System, a Rowe
4-channel preamplifier, or a Rock-Ola Digital
Sybersonic preamplifier. One of these preamplifiers
must be used for this screen to be available.

The Volume Links tab allows you to set up linking
options for a Volume Control Unit (VCU).

The VCU has a volume range from 0 (no sound) to
63 (maximum sound). The Step Size value is
used to determine how fast the volume changes
when the volume is adjusted using a VCU (and can
be set from 1-9). The larger the number, the faster
the volume will change. However, a smaller
number allows for more volume level settings.

Mode Linkage is used to select how volume is controlled during Normal play, Auxiliary play and Autoplay. Touch the circle
next to one of the options to select it (fill it with blue). Only one of four options may be chosen:

• Independent allows the volume settings of Autoplay, Auxiliary Audio, and Normal play to remain independent.

• Linked Aux+Autoplay will allow both the Auxiliary Audio and Autoplay volumes to change together.

• Linked Normal + Aux + Autoplay links all volumes so that when one is changed, they are all changed together.

• Lock Autoplay will lock the Autoplay volume so it cannot be changed during Auxiliary Music play or Autoplay.

Channel Linkage is used to set the output channel behavior of a Rowe AV Controller or a Rowe 4-channel preamplifier.
Each output channel can be independent, or linked in several different ways. Touch the drop-down menu to display a list of
linkages to choose from. Touch an option to select it.

The VCU1, VCU2, VCU3, or VCU4 tabs allow you
to enable/disable the volume and feature control
buttons for each VCU.

A check mark in any box enables that feature for
that specific VCU. Select to allow the buttons an a
VCU to change volume on specific channels, change
volume for specific microphones, give jukebox
credits (Add Credits*), turn on/off power
(Power), Reject (cancel) a song, or Reject All to
reject (cancel) all songs. Up to four VCUs may be
connected.

*Note: The Credit Management screen (Cash
Management –> Credit Management) and the IR
Remote Setup screen (Hardware Setup-> IR
Remote Setup) both contain a check box to Enable
Remote Credits/Add Credits respectively. If
those are not also checked, credits cannot be
added from the IR Remote and/or VCU even if the
Add Credits box is checked on this page. The
Credit Pool can also be configured on the Credit
Management screen to limit the number of free
credits available from the IR Remote and VCUs.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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6.7 Paging Microphone Setup

The Paging Mic Setup screen allows you to set up
paging microphone options. The Rowe Studio
Sound AV Controller has three microphone inputs,
the Rowe 4-channel Preamplifier has two
microphone inputs, and the Rock-Ola preamplifier
has one microphone input. If none of these
preamplifiers are used, this screen will not be
available.

Each of the three microphones in the Rowe Studio Sound AV Controller and the two microphones in the Rowe 4-Channel
Preamplifier can be one of two types– Karaoke or Paging. Touch the button to select the Type for each microphone.

There is only one microphone input on the Rock-Ola Digital
Sybersonic preamplifier and this microphone is for paging only.
When the Rock-Ola preamplifier is installed, the screen will display
only limited options (see the image to the right).

The microphone(s) can also be routed to specific audio channels. A check in any of the boxes in the Routing matrix enables
the selected microphone for that channel. The Rock-Ola preamplifier does not support AuxR or AuxL channels.

The Microphone Volume During Paging setting is used to set the microphone volume when the selected microphone is
active. This option is not available with the Rock-Ola preamplifier.

The Audio Volume During Paging setting is used to reduce the audio volume for any song that may be playing when the
selected microphone is active. If the audio volume is at or below this setting, operating the paging microphone will not
change the audio level.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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6.8 Router Setup

The Router Setup screen allows setup of
the router. See Programming the
Wireless Router in the beginning section
of this manual for detailed router setup
instructions.

Note: Many of the router configuration functions have been disabled for security reasons, including the Wizard and any built-in

links to external sites.

If any router other than the supplied router is used, this configuration screen may no longer work.

To return to the Service Mode – Main Menu, touch the Back button.

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6.9 Audio Modes

The  Audio Modes screen is only available in a
jukebox with a Rowe Studio Sound package, a
Rowe 4-Channel Preamplifier or a Rock-Ola Digital
Sybersonic preamplifier installed.

The jukebox has three operating modes
represented by the tabs on this screen; Audio
Mode, Auxiliary Audio Mode, and Standby Mode.
With a Rowe Studio Sound or Rowe 4-Channel
Preamplifier installed, the jukebox will have one
additional mode called Microphone Mode.

The  Audio Modes screen allows configuration of
audio signal sourcing, output routing, internal
muting and automatic volume control (AVC) in the
preamplifier for each of the jukebox modes.  Touch
any one of the three or four tabs to see and adjust
the configuration for that jukebox mode.

Jukebox Modes:
Standby – This is the mode when a jukebox is not
in any of the other three modes. Basically, a
selection is not playing, Auxiliary Audio is not
enabled, and the paging microphone is not active
(keyed).

Audio – This is the mode when a selection (audio
or video) is playing on the jukebox. A selection is
any song being played from the hard drive whether
it is customer-selected, Autoplay, or Background.
The Input Select for Audio mode should always be
mapped to the Sound Card.

Auxiliary Audio – This mode is when the jukebox
is not playing an audio or video selection and the
Auxiliary Audio mode is enabled. When in Auxiliary
Audio mode, the preamplifier can be configured to
route an alternate audio source through the
jukebox sound system. Connect the auxiliary
source to one of the other front end inputs, e.g.
Stereo A.

Microphone (Rowe AV Controller or Rowe 4-Channel Preamplifier only) – The preamplifier can be configured to switch the
front end input source to any one of the choices or left Unchanged when the microphone is activated (keyed). The input
source will be heard in the background when the paging microphone is active. When the microphone is turned off, the source
is switched back to the previous setting. The Microphone state is not available with the Rock-Ola preamplifier.

Configurable Options:
Input Select – This section configures which set of RCA jacks on the preamplifier is used for the audio source in each
specific jukebox mode. Normally the jukebox audio from the computer core assembly is plugged into the jacks labeled Stereo
Mechanism Input (Rowe AV controller), Main Stereo (Rowe 4 channel preamplifier), or Main In (Rock-Ola Digital Sybersonic).
Each of these jacks is considered the Sound Card input as far as this configuration setup is concerned.  Stereo A, Stereo B or
Mono can be used for audio input for Auxiliary Audio, Standby and Microphone modes. The Microphone Mode tab offers one
additional Input Select choice called Unchanged. Select this option if the preamplifier is not to change its input audio source
whenever a microphone is active (keyed).

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Output Routing Ch 1/2, Ch 3/4 (not available with Rock-Ola preamplifier) – This section configures how signals in a Rowe
AV Controller or 4-Channel Preamplifier are combined and routed to the outputs.

Stereo/Stereo – This routes the stereo input as a stereo signal through the preamplifier to the selected output pair
in the jukebox mode selected.
Aux/Mono – This mode routes the left aux channel input to output channel 1 or 3, and combines the stereo input
to a monaural signal, which is routed to channel 2 or 4.
Mono/Aux – This mode combines the stereo input to a monaural signal, routes that signal to channel 1 or 2, and
routes the right aux channel input to output channel 2 or 4.
Aux/Aux – This mode routes the left aux channel input to output channel 1 or 3, and routes the right aux channel
input to output channel 2 or 4.
Mono/Mono – This mode combines the stereo input to a monaural signal, and routes that signal to both output
channels 1 and 2, or to output channels 3 and 4.

Input Muting (not available with Rock-Ola preamplifier) – This option will mute the input to the preamplifier when the check
box is checked. Be sure this check box in unchecked if you want an audio signal to pass through the preamplifier in the
corresponding jukebox mode.

Output Muting – This option controls the muting for the preamplifier output channels. There are separate mute controls,
one for channels 1 and 2, and another for channels 3 and 4. A check in the check box will cause the output channels to be
muted for the corresponding jukebox mode.

Auto Volume Control – This controls whether the Automatic Volume Control feature of the preamplifier is enabled or
disabled. A checked box in this column disables AVC for the corresponding jukebox mode, otherwise AVC is enabled.

To save your changes and return to the Service Mode – Main Menu, touch the Save button.
Touch the Cancel button to undo your changes and exit the screen.

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7.0 Reports
7.1 Cash & Usage Report

The Cash & Usage Report screen shows the
monetary deposits, number of plays, and feature
minutes for weekly, monthly and year to date
periods.

Deposits – View bills, coins, credit card collections, and free credits used.

Plays – View free songs, remotely-selected songs, paid songs, and total songs played (with local music and downloaded
music noted individually).

Features – View feature play minutes for Free Play, Background Music and Special Events. (The Special Events feature lets
the Location put the jukebox on standby and use it as an audio source for an external device – i.e. provides audio for TV’s
showing sporting events.) The amount of time the jukebox was powered on and the amount of time it was connected to the
network is also shown.

Period – Provides the choice to view report information for any of the following time periods: this month/week, last
month/week and year to date. Simply touch the text box for the drop-down menu listing the period options, and then touch
the desired period to update the report.

Notes:

1. Credits added using VCU, IR Remote or Credit Management screen are counted under Free Credits Used under

Deposits.

2. Songs played using those Free Credits are counted under Paid Songs Played, not Free Songs Played.

3. Songs selected during scheduled Free Play mode are counted as Free Songs Played.

4. Background Music songs are not counted as either Free Play or Paid Play songs.

To return to the Service Mode – Main Menu, touch the Back button.

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7.2  Music Popularity Report

The  Music  Popularity Report screen provides a
choice of detailed play count information for both
songs and albums on a weekly, monthly, and yearly
basis.

Report – View song title and artist, number of plays, and the “last played” time and date of the song.  Arrows to the right of
the report window allow scrolling through the list of songs.

Period  –  Provides  a  choice  of  time  period  for  report  information from the following options: this month/week, last
month/week and year to date. Touch the text box below Period for a drop-down menu of choices, and then touch the
desired time period to update the report.

Album Popularity – Touch this button to view similar information for albums instead of songs.

Note: To confirm what information (song vs. album) is displayed, note the title at the top of the page.

To return to the Service Mode – Main Menu, touch the Back button.

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7.3 Collections Report

The Collections Report screen provides a
breakdown of collections by bills, coins, remote
selectors, and credit cards for each collection date;
and offers a choice of summaries for weekly,
monthly, and yearly information.

Report – View collections by separate dates, with a breakdown by bills, coins, credit cards, and remote selectors. Totals
reflect the sum of all dates listed in the report.

Period – Provides an optional time period of report information from the following choices:

• This Month

• This Week

• Last Month

• Last Week

• Year to Date

Touch the text box below Period for a drop-down menu of choices, then touch the time period desired to update the report.

To return to the Service Mode – Main Menu, touch the Back button.

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7.4  Music Loader Report

The  Music Loader Report screen provides
detailed information about recently loaded music on
the jukebox, with the ability to select the data by a
specific date.

Choose a Date – To view the report by a certain date, touch the arrow at the end of the text box under “Choose a date” for
a drop-down menu of dates.  Touch the date desired, and the Music Loader Log updates automatically.

Music Loader Log – Provides a breakdown of music orders by album and song, and notes both an ID# and a name for each
item. Additionally, each individual item indicates if it was added successfully or if there was an error downloading the file.
Arrows to the right of the window provide scrolling of the list.

To return to the Service Mode – Main Menu, touch the Back button.

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7.5 Genre Classification Report

The Genre Classification Report screen will
display the number of songs played from each
category of music on the jukebox. The data is also
broken down by the percentage of total plays.

To return to the Service Mode – Main Menu, touch the Back button.

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8.0 Diagnostics
8.1 System

Information

The System Information screen summarizes
important system information, including
jukebox/server connection names, software
version, catalog version, and date/time. All of
these fields are filled in by default after the initial
setup of the jukebox.

Jukebox Name – This information is set on the System Setup –> Basic Setup screen.

Mem Usage – This is the amount of memory currently being used by the jukebox application. It is updated in real time.

Harddrive ID – This is automatically detected by the operating system of the jukebox.

Drive Space (MB) – This is the amount of free space on the hard drive and is automatically detected.

Software Version – The software version is automatically detected based on current software in the jukebox.

OS Version – The operating system version is automatically detected by the software.

MAC Address – This displays the MAC address of the Ethernet adaptor on the motherboard in the computer core assembly.

Track Catalog Version – This displays the current version of the track catalog downloaded from the server.

Group – This is the name of the group the jukebox belongs to (used by AMI for software updates).

Local Date – Date information is automatically determined from the Basic Setup screen.

Local Time – Time information is set in the System Setup –> Basic Setup screen under “Time Zone”.

Server URL – This information is set in the System Setup –> Advanced Administration –> Configure Server screen.

Agent Name – This information is set in the System Setup –> Advanced Administration –> Configure Server screen.

To return to the Service Mode – Main Menu, touch the Back button.

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8.2 Hardware

Information

The Hardware Information screen shows the
status of internal hardware in the jukebox such as
VCU (Volume Control Units), Credit Module, KID
(Keyboard, IR, Display), amplifier, IR Remote, Card
Reader, Bill Acceptor(s), and Coin Mech.

Configuration – This shows the hardware configuration of the jukebox. It can be Rock-Ola, Studio Sound, or Basic.

KID – This shows the status and firmware version of the KID (Keyboard, IR, Display) module (included as part of the
computer core).

IR Remote – This shows the status and firmware version of the IR remote receiver.

Credit Module – This shows the status and firmware version of the credit module (included as part of the computer core).

Coin Mech – This shows the status and firmware version of the Coin Mech.

Bill Acceptor – This shows the status and firmware version of the Bill Acceptor(s).

Card Reader – This shows the status and firmware version of the Credit Card Reader.

Amp – (Studio Sound only) This shows the status and firmware version of the AV Controller.

VCU – (Studio Sound only) This shows the status and software version of each of the four possible VCUs.

To return to the Service Mode – Main Menu, touch the Back button.

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8.3 Event/Error

Logs

The Event/Error Logs screen provides separate
reports noting all software activity and
coin/bill/credit deposits (events), as well as any
hardware failures (errors). You can switch between
these two reports by touching the Event Log tab
or Error Log tab at the bottom of the screen.

On the Event Log tab, items are listed in sequential order. The arrows to the right of the window provide scrolling access to
the list.

The Event Log also allows you to view Events by specific days. To select a different date, touch the date at the top of the
screen for a drop-down menu. Touch the day/date desired and the log updates automatically.

To update the Event Log with the latest events, touch the Refresh button next to the date display.

The Error Log tab provides Date and Time of hardware failures, the specific Error that occurred, the Severity of the error,
and the Message. Items are listed in chronological order, with the most recent occurrence listed first. Errors listed in this
log are errors that will generally put the jukebox Out of Order.

To return to the Service Mode – Main Menu, touch the Back button.

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8.4 Network

Information

The Network Information screens are used to
help troubleshoot and verify a working connection
to a server.

Touch the LAN (Gateway) button to test the connection to the local router.

Touch the WAN (Server) button to test the connection to the AMI Entertainment server.

The results of the ping and trace route tests are displayed in the text box. Use the arrows to the right of the text box to scroll
through the test results if necessary.

The ping test attempts to contact either the router (if performing a LAN test), or the AMI Entertainment server (if performing
a WAN test). It is successful if the jukebox reaches the address it attempted to connect to (shown by receiving a “reply” from
the address). Additionally, the number of packets sent should equal the number of packets received. If the ping test returns
“…host unreachable…” or other similar error messages, there is an issue with the connection.

The trace route tests the route (or network path) to either the router (if performing a LAN test), or to the server (if performing
a WAN test). It is successful if the jukebox reaches the address it attempted to connect to. If it is reached, the address will
be shown in the last line of the test. If the trace route test returns the message “…unable to resolve target system name…”
or other similar error messages, there is an issue with the connection.

Touch the IP Configuration button to display a summary of the IP configuration for the jukebox. Use this information to
help troubleshoot connections to the local router and the Internet.

Touch the Stop button to stop any connection tests, touch the Clear button to clear the screen of any results.

To return to the Service Mode – Main Menu, touch the Back button.

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8.5 Credit Device Tests

The Credit Device Tests screen will allow testing
of credit devices without causing the corresponding
amounts to be recorded by the jukebox. During
these tests, credit will not be given for the amounts
deposited. After testing has concluded, be sure to
remove any coins and bills you may have used for
the test.

As coins, bills, and credit cards are inserted, an ID, Value, and Time will be displayed on the screen. Use this information to
verify that each device is working properly.

Note: Full credit card numbers will not be displayed, only the last five digits will be shown.

Touch the Clear Results button to clear all values displayed on the screen.

Note: Due to hardware limitations the following behavior will be noticed for each device as follows:

Coins:

Enabled, coin parameters will be displayed as each coin is deposited

Disabled, coin parameters will not be displayed however coins will still pass through to the coin box.

Bills:

Enabled, bill parameters will be displayed as each bill is validated and accepted

Disabled, if the jukebox has a 6 wire bill acceptor harness installed the bill acceptor will actually be disabled. If a
3 wire bill acceptor harness is installed, bill parameters will not be displayed but the bill will not be disabled and
bills will continue to be accepted by the bill acceptor.

Cards:

Enabled, card parameters will be displayed as each card is swiped through the reader

Disabled, the card reader is not physically disabled however card parameters will not be displayed on the screen
for each card swipe.

To return to the Service Mode – Main Menu, touch the Back button.

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8.6 Audio/Video

Tests

The Audio/Video Tests screen enables testing of
the selection screen monitor and audio set up.
Additional options are available for setting up and
testing an external video monitor if external video
is installed.

Monitor Tests: Touch one of the three buttons to send test patterns to the touch screen.

Purity – This test will display 4 different screen images one at a time. Each screen image is a solid color: red,
green, blue, and white. Touch the Next button in the middle of the screen to advance to the next screen
image. Touch Exit to return to the test screen.

Convergence – This test will display 4 different screen images that allow a technician to adjust the
convergence setting on the monitor. Touch the Next button in the middle of the screen to advance to the next
screen image. Touch Exit to return to the test screen.

Color Bars – This test will display 2 different screen images of color bars. Touch the Next button in the middle
of the screen to advance to the next screen image. Touch Exit to return to the test screen.

Audio Test Track: Touch one of the Audio Test Track buttons to start the audio test.

Off – Touch this button to stop an audio test in progress.

Single Play – Touch this button to play a diagnostic test track with right/left channel separation examples, in
phase/out of phase examples, and a frequency sweep example.

Continuously Play – Touch this button to play the audio test track continuously. When this button is activated
and the Studio Sound system is installed in the jukebox, a test screen will be displayed. From that screen, real
time adjustments may be made.

To return to the Service Mode – Main Menu, touch the Back button.

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8.7 Input/Output

Tests

The Input/Output Tests screen will allow testing
of various input and output circuits in the jukebox.

Rowe Controller: Press the buttons on the computer core inside the jukebox to test the functionality of each button. As
the button is pressed, the box next to that button will turn orange.

Output Tests: The Money Meter and Reset Router outputs may be tested from this page. Touch the button next to Tick
Money Meter to pulse the meter. Touch the button next to Reset Router to cause the router’s power reset relay to pulse.

VCU: To test the functionality of a wired remote control and its receiver, push the button on the remote control. Once
pushed, the box next to the button will turn orange. If a button is pushed and nothing changes on this screen, verify that the
red LED on the receiver is blinking. This indicates the receiver is receiving a valid signal from the transmitter.

IR Remote: The IR Remote transmitter and receiver may be tested from this page. Simply push a button on the IR remote
control and the box next to the button will turn orange. If a button on the transmitter is pushed without any changes, verify
that the red LED on the IR receiver is blinking. This indicates that the receiver is receiving a valid IR signal from the
transmitter.

To return to the Service Mode – Main Menu, touch the Back button.

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8.8 Health

Status

The Health Status page will display various

parameters from the computer core assembly.

To return to the Service Mode – Main Menu, touch the Back button.

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Introduction

This section will describe how to add music to your dial-up digital jukebox using

the Internet and a portable USB storage device.

Section 4: Dial-Up Jukebox Management

Section 4 – Dial-Up Jukebox Management

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Managing Your Dial-Up Jukebox
Note: To use the following features for dial-up connected jukeboxes, at least one of your jukeboxes must be

connected and configured for a dial-up connection.

Adding Albums Via Download and USB Thumb Drive
Note: If you are using the download option, you can add a maximum of 3 albums at a time.
Note: If you are using a USB thumb drive, the size of your drive must be a minimum of 64 MB and no larger

than 2 GB. Each album you will be downloading is approximately 50 MB in size, so about 20 albums could fit on

a 1GB USB drive.

1. Access the AMI Web site at www.amientertainment.net and log in using your AMI username and

password.

2. Using your mouse, hover over the Jukeboxes tab at the top of the page and click Manage Music.

3. Select your jukebox or jukebox group from the drop-down menu next to “Managing Music for”.

Note: If you select a single jukebox, the files you downloaded can only be installed on that specific

jukebox. If you want to download albums to install on several jukeboxes, they must be in a group, and

you must select that group to add music to.

4. Use the options at the top of the page to set up the page the way you want. Select the albums you want

to download by clicking the box next to the album. Click on the page numbers to view all pages of

music.

5. When finished, click on Checkout at the top of the screen.

6. Select your delivery method for dial-up jukeboxes using the drop-down menu. “Dial-up download” is best

if you have a small number of albums you wish to update (less than 10). If you want to update a large
number of albums, it’s more efficient to use a USB thumb drive to carry the files to the jukebox.

• For automatic download from the Web site to your jukebox via the dial-up connection, click

Dialup download.

• For download from the Web site to a USB thumb drive, click X XX USB download (where the Xs

represent the size of your USB thumb drive).

7. Click Checkout.

a. For Dialup download, your selections will begin downloading the next time your jukebox calls

in. You are now finished the process. To check the status of your download, see the note below.

b. For USB download, you will be notified by e-mail when your update is ready. You can then

download the update yourself and copy it to a USB drive. Continue with the steps below to

install your downloaded music.

Saving Music from the E-Mail to Your USB Thumb Drive

8. Connect your USB Thumb Drive to the USB port on your computer.

9. Click the first link that appears in your e-mail, and select Save. The “Save As” dialog box is displayed.

10. Select to save the file to your thumb drive, and then click Save.

11. Complete steps 2 and 3 for each link that appears in your e-mail.

12. When all the files listed have been downloaded to your thumb drive, safely remove it and take it to your

jukebox.

Loading Music on the Jukebox

13. Connect your thumb drive to one of the USB ports on the computer core assembly, or to the USB adapter cable (if

provided).

14. The music will automatically load.

15. When the music has finished loading, a message will appear on screen indicating that you can safely

remove the thumb drive.

16. Remove the thumb drive.

Note: Music on the USB thumb drive is encrypted and targeted for a specific jukebox or group of jukeboxes. If

you attempt to load music from the USB thumb drive to a different jukebox, the music will not load. You can

check the results of the music loading operation by checking Reports -> Music Loader Report in Service

Mode.

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Introduction

This section will guide you through the correct steps in the event that your

jukebox goes “Out of Service”.

Section 5: Out of Service Error Recovery

Section 5 – Out of Service Error Recovery

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Out of Service

There are a number of reasons why your jukebox
could go out of service. Most of these are related to
hardware. Basically anything that would prevent the
jukebox from accepting money and playing
selections will cause the jukebox to go Out of
Service.

Other reasons could be business related. The
jukebox must periodically connect to the AMI server
and report usage data. If this report is not received
in the allotted time, the jukebox will go Out of
Service. Additionally, if your AMI account is in
arrears, your jukebox may be disabled and placed
Out of Service.

Each event is recorded in the jukebox’s Error Log.
Almost all errors are self-healing. In other words,
when the error is corrected, the event in the Error
Log is automatically removed.

To see specifically what error has taken your jukebox Out of Service, follow these steps.

1. Open the jukebox and press the SERVICE button on the computer core. Enter the password if necessary1.

2. From the Service Mode Main Menu, touch Diagnostics, and then touch Event/Error Logs.

If touching the SERVICE button did not enter you into the Service Mode, check the computer core for the following blinking

LEDs: RS485 RX, and RS485 TX. If the lights are not blinking, make sure the power supply is on. If still unresponsive,
press the ATX reset switch. If the LEDs are still not blinking, then you may have a faulty computer core that should be
replaced.

Section 5 – Out of Service Error Recovery

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3. The Jukebox Event Log will be displayed first. Go

to Step 4 to view the errors; however, before
doing so, you may wish to review this Event Log,
as it may contain additional information regarding
the error that caused the jukebox to go Out of
Service.

4. Touch

the

Error Log tab at the bottom of the

screen to display the jukebox Error Log.

5. You should see one or more errors listed. An

example is shown on the screen shot below.
Before doing anything else, write down the
errors so you are able to recall them if needed
after they have been cleared.

6. If possible, correct the displayed errors by

attending to the specific problem shown in the
error log. It’s possible that the jukebox will clear
the error automatically as you fix the problem.

7. Once all of the errors are clear, exit the Service

Mode by touching the Back button. Then touch
the Exit Service Mode button on the Main
Service Mode Screen.

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