COPYRIGHT © 2009 AMI ENTERTAINMENT NETWORK, INC.
FLDBLL75
Field Bulletin
PAGE 1 OF 1
Date: 12-16-09
Field Bulletin
Issue:
Certain Ion 2009.5 and 2010 software versions may experience issues
when connected to certain routers.
Games Affected:
Ion systems running software versions V31.02, V31.03, 31.04, 31.06,
31.07, 31.22, V32.03, and V32.04 using a wired connection.
Symptoms:
This particular issue causes a condition where, after the network
connection is established, upon exiting out of the Connection Wizard a
black screen appears on the system. This screen will not go away. If the
machine is rebooted, it will go into a continuous reboot cycle.
Solution:
AMI is issuing a free patch to correct this issue. You can download the
patch from our Web site and install it on your game with a USB pen, CD, or
DVD. To download the patch, visit www.amientertainment.com > Support >
Megatouch Support Center > Software Downloads.
If you have any questions please contact AMI Technical Support by phone at 800-523-2760
or 215-826-1400, or by e-mail at TechCenter@amientertainment.com.